Food & Beverage Manager

Wawa, Inc. is a well-established convenience store chain and foodservice retailer known for its dedication to quality, customer satisfaction, and community involvement. Founded in the 1960s, Wawa has grown into a prominent name in the retail food and beverage industry, operating hundreds of stores across multiple states. Its focus on fresh, made-to-order food offerings, as well as its commitment to providing an exceptional customer experience, sets the company apart. As a leader in convenience retail, Wawa prides itself on fostering an inclusive, respectful, and dynamic workplace for its associates. The company offers a variety of opportunities for growth and development and provides a comprehensive benefits package to support its employees' wellbeing.

The Food & Beverage Manager (FBM) role at Wawa is a vital leadership position responsible for overseeing all aspects of food and beverage operations to ensure efficient, consistent, and high-quality service. Working closely with the General Manager and Assistant General Manager, the FBM drives the daily operational success of the food service programs. This position requires a hands-on leader who can take ownership of various food and beverage initiatives, including fresh food offerings, grab-and-go meals, beverage programs, and catering services. The FBM’s primary focus is on delivering a customer-focused experience that emphasizes freshness, speed, quality, and consistency.

This leadership role involves managing sales performance goals, monitoring market trends, and collaborating with peers to develop actionable plans that optimize food service results. The FBM serves as the in-store expert on all food programs, promotions, and marketing initiatives, ensuring that team members are well-trained and motivated to provide outstanding customer service. Responsibilities also include leading hiring, scheduling, training, and development efforts for Customer Service Associates, fostering a positive work environment that recognizes performance and supports professional growth.

Maintaining a clean, safe, and inviting food service area is essential to this role, requiring the FBM to enforce rigorous health and safety standards and oversee inventory control, ordering processes, and equipment maintenance. The position offers an hourly wage range of $23.40 to $31.55 that is commensurate with one’s experience, position, and location. Additionally, associates in this role are eligible for monthly bonus incentives, adding an opportunity for increased earnings based on performance.

Wawa is deeply committed to diversity, equity, and inclusion, embracing a non-discriminatory hiring and employment practice. The company is also dedicated to providing reasonable accommodations for applicants and associates to ensure accessibility throughout the employment process. Wawa offers extensive benefits, including medical, dental, vision, mental health coverage, an Employee Stock Ownership Plan (ESOP), a 401(k) plan with matching contributions, an Education Assistance Program, store discounts, paid time off, and paid parental leave.

Overall, the Food & Beverage Manager should anticipate a challenging yet rewarding leadership role within a well-respected company that values its associates and encourages innovation and customer-centric service. This role suits candidates who thrive in fast-paced environments, have strong leadership and problem-solving skills, and are passionate about delivering exceptional food and beverage experiences while leading a vibrant team.