Food & Beverage Manager

First Hospitality is a dynamic and forward-thinking hotel development, investment, and management company headquartered in Chicago since its founding in 1985. With a strategic vision rooted in creating value through excellence and fostering an openness to innovative approaches, First Hospitality has established itself as a prominent player in the hospitality industry. The company takes pride in nurturing a diverse and high-performing workforce where individuality is valued and respected, fostering an inclusive workplace environment that emphasizes collaboration, fairness, and flexibility. As an Equal Opportunity Employer, First Hospitality is committed to providing equal employment opportunities to all qualified individuals, ensuring a work culture that supports professional growth and employee satisfaction at all levels.

The Food & Beverage Manager role at First Hospitality is a pivotal position within the hotel’s operational team, focused on enhancing both employee and guest satisfaction across all facets of the food and beverage department. This role encapsulates the core values of hospitality, cleanliness, quality, accuracy, and engagement, spearheading a culture recognized for excellence in service. The Food & Beverage Manager has the critical responsibility of overseeing day-to-day operations of the Cloud Puncher restaurant and banquets/catering services, ensuring seamless coordination and execution that meet brand standards and guest expectations.

In this role, the manager will promote an environment that cultivates a best-in-class hospitality culture, leading staff development through comprehensive training on quality and service standards and ensuring the availability of necessary tools and equipment for optimum performance. This position demands a strategic approach to achieving and maintaining budgeted revenue goals under the guidance of the Director of Food & Beverage, alongside effective labor management to control costs and maximize operational efficiency.

Key tasks include maintaining established food and liquor cost targets, sustaining a visible presence during critical meal periods to elevate guest service standards, and performing regular brand standard audits to ensure consistent service execution. The Food & Beverage Manager is also entrusted with setting and achieving quality and guest satisfaction benchmarks, exemplifying leadership that inspires team engagement and operational success.

Candidates joining First Hospitality in this managerial capacity can expect comprehensive benefits starting from day one, including insurance enrollment, paid time off, and holiday pay. Additionally, after 30 days, employees have access to 401(k) enrollment, coupled with enticing hotel and travel discounts at global destinations. The company also champions opportunities for professional development and advancement, underscoring its commitment to employee career growth and long-term success within the hospitality sector.

This full-time position is ideal for individuals with a passion for customer service excellence and operational leadership within restaurant and hotel environments. The Food & Beverage Manager at First Hospitality plays a vital role in delivering exceptional dining experiences while driving operational profitability and nurturing a motivated and high-performing team. Those with prior supervisory experience in restaurant and bar settings, combined with a solid background in food operations, will find this role rewarding and impactful within a progressive hospitality company.