Food and Beverage Manager

Sheraton Philadelphia University City Hotel stands as a premier hotel destination nestled in the vibrant and dynamic University City neighborhood of Philadelphia, Pennsylvania. Part of the globally recognized Marriott brand, Sheraton Philadelphia University City Hotel offers guests a contemporary and stylish ambiance paired with exceptional service, situated conveniently near prestigious universities, cultural attractions, and bustling city life. Catering to both leisure and business travelers, the hotel provides a luxurious and comfortable environment complemented by top-notch amenities, making it a preferred destination within Philadelphia’s hospitality scene.

At Sheraton Philadelphia University City Hotel, employment opportunities span a variety of departments ranging from guest services to food and beverage, enabling prospective team members to explore diverse career paths within a collaborative and innovative workplace. The hotel’s commitment to fostering a guest-centric culture shines through in its dedication to teamwork, employee empowerment, and continuous professional growth. When you join this esteemed establishment, you become part of a vibrant community that values exceptional service and aims to deliver memorable guest experiences that uphold the Marriott legacy.

The role of Food & Beverage Manager at Sheraton Philadelphia University City Hotel presents a unique and exciting opportunity to contribute to the success and profitability of the hotel’s vibrant food and beverage operations. Reporting directly to the department head, the Food & Beverage Manager is responsible for assisting in the comprehensive oversight of all food and beverage activities, ensuring compliance with health, safety, sanitation, and alcohol awareness standards. This leadership position demands a constant focus on maintaining high standards of food and beverage quality, exceptional customer service, and effective marketing strategies to drive maximum profit and guest satisfaction.

In this multifaceted role, the Food & Beverage Manager plays a critical part in the recruitment, training, supervision, coaching, scheduling, and overall management of the food and beverage team. This position requires a leader who demonstrates positive leadership characteristics that inspire employees to consistently meet and exceed service standards. The manager maintains an in-depth working knowledge of all food and beverage positions, including food preparation, cocktail service, and wine inventory management, ensuring consistency in product quality and service delivery. Additionally, the role involves diligent inventory control, budget monitoring, and operational efficiency oversight to align labor costs with forecasts and maximize departmental profitability.

Beyond operational management, the Food & Beverage Manager also engages in strategic initiatives to enhance employee satisfaction, promote repeat customer service through quality offerings, and creatively address unusual customer requests. The manager ensures compliance with company policies regarding employee appearance and procedures for securing moneys, while maintaining clean and organized work areas. This position also demands flexibility to perform cross-training duties, oversee banquet functions including room setups and equipment inventory, and respond effectively to guest complaints or special requests. Regular reporting to the General Manager on the food and beverage department status is an integral function of this role.

Sheraton Philadelphia University City Hotel is part of the distinguished Davidson Hospitality Group, an award-winning full-service hospitality management company that oversees hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group is a trusted operator for renowned brands like Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. It offers an entrepreneurial management style combined with the resources and expertise of a larger company, giving employees a unique blend of personalized service experience with extensive professional support.

Joining the Sheraton Philadelphia University City Hotel team means more than just a job; it’s an opportunity to be part of a hospitality revolution. Davidson Hospitality Group emphasizes delivering value to owners, clients, and team members through specialized verticals, robust career development opportunities, and a comprehensive benefits program. Employees benefit from multiple tiers of medical coverage, dental and vision insurance, 24/7 teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off including vacation, sick leave, bereavement, holidays, and a 401K match. The company fosters a culture of inclusivity and equal opportunity for minorities, females, veterans, individuals with disabilities, and those of diverse gender identities and sexual orientations.

Sheraton Philadelphia University City Hotel is committed to maintaining a safe, drug-free workplace with pre-employment drug testing and background checks as well as participation in E-Verify. Working here is not just employment but a calling to redefine hospitality quality, passionate guest service, and team collaboration in one of Philadelphia’s most exciting neighborhoods.