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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $51,000.00
Work Schedule
Weekend Shifts
Benefits
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Idle Hour Country Club, founded in 1946, is a prestigious private, member-owned club located in Lexington, Kentucky. Rooted deeply in tradition, hospitality, and a strong multi-generational community, the club is currently undergoing significant clubhouse and kitchen renovations. These renovations reflect the club's ongoing commitment to enhancing its facilities and elevating the member experience. With a focus on investing in robust systems, clear standards, and strong leadership, Idle Hour aims to ensure exceptional service delivery that does not rely on emergency fixes or last-minute heroics. The club’s dedication to excellence in service is evident in every aspect of its operations, especially... Show More
Job Requirements
- Education level relevant to hospitality or management preferred
- Prior experience in food and beverage leadership
- Ability to work flexible schedules including evenings, weekends, and holidays
- Strong leadership and communication skills
- Knowledge of dining room operations and service standards
- Ability to mentor and develop team members
- Familiarity with POS systems like Jonas preferred
Job Qualifications
- Prior experience in food and beverage leadership within hospitality, restaurant, or private club environments
- Strong understanding of dining room operations and service standards
- Demonstrated ability to lead teams in fast-paced service environments
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays as required
- Private club experience preferred
- Experience with Jonas or similar POS systems a plus
Job Duties
- Lead dining room operations during assigned service periods including lunch, dinner, and events
- Maintain clear awareness of table flow, pacing, and section coverage
- Support servers, runners, and hosts to ensure smooth service execution
- Maintain a visible leadership presence on the floor throughout service
- Provide real-time feedback and coaching to servers, runners, and support staff
- Reinforce service standards, training modules, and operational expectations
- Ensure the team understands not just what to do, but why standards matter
- Ensure established service systems and SOPs are consistently followed
- Monitor readiness standards, section preparation, and service flow
- Execute pre-shift walkthroughs and reinforce daily service priorities
- Ensure opening, mid-shift, and closing operational standards are completed
- Execute daily staffing plans aligned with service demand
- Assist with timecard oversight and shift documentation
- Monitor shift performance and adjust coverage as needed during service
- Communicate operational observations to leadership to support continuous improvement
- Monitor member satisfaction throughout the shift
- Engage members professionally and ensure they feel welcomed and cared for
- Address service issues immediately using the H.E.A.T. service recovery model
- Ensure concerns are resolved before the member leaves the Club
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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