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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401k plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the eighth largest hotel company in the United States and continues to expand rapidly. It operates a distinctive portfolio blending full-service and focused hotels situated in major cities. With more than 1000 properties spread across eight countries, Sonesta is recognized for its dynamic, diverse hospitality offerings that include owned, managed, and franchised establishments. The company prides itself on delivering exceptional guest experiences driven by a human-centered approach to hospitality, emphasizing passion, loyalty, and meaningful connections with guests. Its commitment to bringing quality, value, and memorable service to every stay positions Sonesta as a leading player in... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field
- Minimum of 3-5 years’ experience in food and beverage management
- Ability to work flexible hours including evenings, weekends and holidays
- Knowledge of federal, state and local health, safety and compliance regulations
- Strong interpersonal and conflict resolution skills
- Ability to manage multiple outlets and lead diverse teams
- Excellent customer service orientation
- Experience with labor and budget management
Job Qualifications
- Proven experience in food and beverage management
- Strong leadership and motivational skills
- Excellent communication, both oral and written
- Knowledge of current restaurant and bar trends
- Ability to analyze performance metrics and take appropriate actions
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Professional appearance and demeanor
Job Duties
- Supervise day-to-day activities of food and beverage outlets including restaurant, lobby bar, pool bar and banquets
- Plan and organize work
- Communicate and enforce policies and procedures
- Manage departmental schedules and labor costs
- Collaborate with F&B Director on daily operations and pricing updates in POS
- Ensure operational condition and regular cleaning of restaurant equipment
- Maintain cleanliness and stock of restaurant facilities
- Promote teamwork and coordination with other departments like Sales, Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services
- Analyze guest feedback and financial results to monitor restaurant performance
- Ensure proper security and storage of inventory and equipment
- Control expenses and maximize profitability
- Recruit, retain, and motivate staff
- Conduct monthly departmental meetings and corporate trainings
- Provide training and career development for team members
- Monitor and recognize employee performance
- Address employee issues professionally
- Initiate corrective actions as needed
- Support and promote company initiatives, policies and guidelines
- Foster a trusting and motivating work environment
- Lead by example with integrity and respect
- Inspire team to demonstrate company values and GUEST People Standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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