Food & Beverage Manager

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $75,000.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

HHM Hotels is a distinguished hospitality company committed to delivering exceptional guest experiences through quality services and a supportive workplace culture. Recognized as an equal-opportunity employer, HHM Hotels values diversity and inclusivity, ensuring all candidates are considered without discrimination based on race, color, gender, sexual orientation, or any other legally protected status. The company strives to maintain high operational standards and a work environment that encourages professional growth and respect for core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. With a significant presence in the hospitality industry, HHM Hotels operates... Show More

Job Requirements

Prior management experience in restaurants
Ability to work varied shifts including holidays and weekends
Ability to lift up to 50 pounds and perform physical tasks such as bending reaching stooping kneeling or crouching
Ability to communicate effectively both verbally and in writing
Familiarity with sanitation safety standards and regulatory compliance
Willingness to follow company core values and sustainability practices

Job Qualifications

Prior management experience in restaurants
Strong leadership and team management skills
Excellent communication and interpersonal skills
Knowledge of food safety and sanitation standards
Ability to manage budgets and financial performance
Experience in staff training and development
Problem-solving and conflict resolution abilities

Job Duties

Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Monitor product quality and guest satisfaction in food and beverage outlets ensuring food quality is consistent appealing and prepared according to recipe and to guest specifications
Ensure the restaurant complies with sanitation and safety standards for guests and associates
Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests
Effectively deal with internal and external customers with a high level of patience tact and diplomacy
Ensure all equipment is in working order
Participate in marketing efforts of the restaurants as directed
Interact with guests to obtain feedback on quality of service and food in outlet
Document inventory forecast usage and monitor supply so restaurants are adequately stocked with linen glassware silverware china condiments in order to provide service
Abide by all regulations and requirements pertaining to serving alcoholic beverages
Follow sustainability guidelines and practices related to HHM's EarthView program
Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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