Food & Beverage Manager

HHM Hotels is a distinguished hospitality company committed to delivering exceptional guest experiences through quality services and a supportive workplace culture. Recognized as an equal-opportunity employer, HHM Hotels values diversity and inclusivity, ensuring all candidates are considered without discrimination based on race, color, gender, sexual orientation, or any other legally protected status. The company strives to maintain high operational standards and a work environment that encourages professional growth and respect for core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. With a significant presence in the hospitality industry, HHM Hotels operates numerous locations featuring restaurants and food and beverage facilities dedicated to excellence and customer satisfaction. This commitment extends to sustainability practices, safety protocols, and continuous improvement in service quality and operational efficiency.

The Food and Beverage Manager at HHM Hotels plays a pivotal role in leading and managing the food and beverage department's staff and daily operations. This role is designed for a highly motivated leader who is passionate about delivering superior dining experiences that leave a memorable impression on guests. The manager is responsible for overseeing the quality of food and beverage offerings, ensuring they meet brand and guest standards, and complying with all sanitation and safety regulations. Financial accountability is a key component, as the manager must take ownership of the financial performance of the department, including inventory management, cost control, and forecasting. A vital aspect of the role involves staff management – interviewing, hiring, training, scheduling, coaching, and supporting the team to uphold HHM Hotels' core values and operational standards.

The Food and Beverage Manager also plays an active part in marketing the restaurant outlets, interacting with guests for feedback to continuously improve service and satisfaction levels, and ensuring the physical presentation of the facilities is appealing and welcoming. This position demands a leader skilled in communication, diplomacy, and problem-solving to handle both internal team dynamics and external customer relations effectively. Moreover, the manager supports the company’s sustainability initiatives under the EarthView program while adhering to all safety standards, including OSHA and MSDS guidelines. The role may require flexibility in work hours, including varied shifts, weekends, and holidays, reflecting the dynamic hospitality environment. Overall, the Food and Beverage Manager is an essential contributor to HHM Hotels’ mission to provide excellent service and memorable hospitality experiences while fostering a positive and engaging workplace environment. Career advancement opportunities exist, with a clear growth path to becoming a Food and Beverage Director.