Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $95,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and offering end-to-end capabilities across venue management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has built a prestigious platform serving seven world-class owned venues and an impressive client roster including iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide, spanning four continents. The company's innovative approach and commitment to excellence have positioned it as a driving force within the live entertainment industry. OVG is deeply committed to diversity, equity, and inclusion, fostering an environment where people from all backgrounds can thrive, innovate, and contribute to the company’s ongoing success.
The Food & Beverage Director role at Satellite Music Hall is a highly strategic leadership position responsible for overseeing all food and beverage operations within the venue. This position demands an individual who is both a hands-on leader and a seasoned hospitality professional capable of delivering exceptional guest experiences while ensuring operational excellence and strong financial performance. The Food & Beverage Director will lead front-of-house and bar operations, manage the staffing and training of employees, maintain inventory and cost control measures, and continuously promote a culture of hospitality, accountability, and teamwork.
The role offers an annual salary range of $75,000 to $95,000 with bonus eligibility, making it an attractive opportunity for experienced leaders in the food and beverage industry. The successful candidate will be responsible for maximizing revenue through operational efficiencies and innovative strategies while upholding compliance with company policies and regulatory requirements. This full-time position also includes valuable benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick days, and eleven holidays.
In this role, the Food & Beverage Director will be expected to provide visible and engaged leadership during events and peak periods, fostering an environment where team members are empowered to deliver impeccable service that aligns with the Satellite Music Hall's brand and guest expectations. This position requires close collaboration with venue leadership to ensure that food and beverage operations not only meet but elevate the overall guest experience across concerts, private events, festivals, sporting events, and other special programming hosted at the venue.
The ideal candidate will bring extensive experience managing high-volume, multi-outlet operations within bars, restaurants, entertainment venues, stadiums, or event-based environments. They will possess a comprehensive understanding of financial management, including budgeting, cost controls, labor management, and detailed financial performance analysis. Additionally, strong skills in recruiting, onboarding, training, and developing staff will be essential to building a high-performing food and beverage team capable of adapting in a dynamic, fast-paced setting.
Ensuring compliance with all regulatory health, safety, food handling, and alcohol service standards will be paramount, alongside maintaining up-to-date permits, licenses, and certifications while promoting responsible alcohol service practices. The Food & Beverage Director will also oversee vendor relationships, purchasing agreements, inventory management, and quality control to optimize product usage and minimize waste.
This role requires physical stamina and the ability to work varied event schedules, including evenings, weekends, holidays, and extended hours. The candidate must be capable of standing, walking, lifting occasionally heavy objects, and navigating the venue’s diverse environments during operational periods. Joining Oak View Group means contributing to an organization that values innovation, inclusivity, and excellence, all while being united in the mission to positively disrupt the sports and live entertainment industry.
The Food & Beverage Director role at Satellite Music Hall is a highly strategic leadership position responsible for overseeing all food and beverage operations within the venue. This position demands an individual who is both a hands-on leader and a seasoned hospitality professional capable of delivering exceptional guest experiences while ensuring operational excellence and strong financial performance. The Food & Beverage Director will lead front-of-house and bar operations, manage the staffing and training of employees, maintain inventory and cost control measures, and continuously promote a culture of hospitality, accountability, and teamwork.
The role offers an annual salary range of $75,000 to $95,000 with bonus eligibility, making it an attractive opportunity for experienced leaders in the food and beverage industry. The successful candidate will be responsible for maximizing revenue through operational efficiencies and innovative strategies while upholding compliance with company policies and regulatory requirements. This full-time position also includes valuable benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick days, and eleven holidays.
In this role, the Food & Beverage Director will be expected to provide visible and engaged leadership during events and peak periods, fostering an environment where team members are empowered to deliver impeccable service that aligns with the Satellite Music Hall's brand and guest expectations. This position requires close collaboration with venue leadership to ensure that food and beverage operations not only meet but elevate the overall guest experience across concerts, private events, festivals, sporting events, and other special programming hosted at the venue.
The ideal candidate will bring extensive experience managing high-volume, multi-outlet operations within bars, restaurants, entertainment venues, stadiums, or event-based environments. They will possess a comprehensive understanding of financial management, including budgeting, cost controls, labor management, and detailed financial performance analysis. Additionally, strong skills in recruiting, onboarding, training, and developing staff will be essential to building a high-performing food and beverage team capable of adapting in a dynamic, fast-paced setting.
Ensuring compliance with all regulatory health, safety, food handling, and alcohol service standards will be paramount, alongside maintaining up-to-date permits, licenses, and certifications while promoting responsible alcohol service practices. The Food & Beverage Director will also oversee vendor relationships, purchasing agreements, inventory management, and quality control to optimize product usage and minimize waste.
This role requires physical stamina and the ability to work varied event schedules, including evenings, weekends, holidays, and extended hours. The candidate must be capable of standing, walking, lifting occasionally heavy objects, and navigating the venue’s diverse environments during operational periods. Joining Oak View Group means contributing to an organization that values innovation, inclusivity, and excellence, all while being united in the mission to positively disrupt the sports and live entertainment industry.
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5-7 years of progressive food and beverage management experience required
- Minimum 3 years in a senior leadership position overseeing multiple outlets or large-scale hospitality operations
- Strong knowledge of food and beverage operations, inventory management, labor management, and financial reporting
- Experience managing high-volume bars, restaurants, entertainment venues, stadiums, or event-based operations preferred
- Proven leadership, coaching, and team development skills
- Strong organizational, communication, and problem-solving skills
- Proficiency with POS and inventory management software
- Must be available to work evenings, weekends, holidays, and extended hours
- Ability to stand and walk for extended periods
- Ability to lift heavy objects occasionally
- Ability to work in dynamic, fast-paced environments with varying temperatures and noise levels
- Ability to navigate all venue areas during operational periods
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field is preferred
- 5-7 years of progressive food and beverage management experience
- 3+ years in a senior leadership role overseeing multiple outlets, venues, or large-scale hospitality operations
- Strong knowledge of food and beverage operations, inventory management, labor management, and financial reporting
- Experience managing high-volume bars, restaurants, entertainment venues, stadiums, or event-based operations preferred
- Demonstrated leadership, coaching, and team development skills
- Strong organizational, communication, and problem-solving abilities
- Proficiency with POS systems, inventory management software, and Microsoft Office applications
- Ability to work evenings, weekends, holidays, and extended hours based on event schedules
- Ability to stand and walk for extended periods
- Ability to lift and carry heavy objects occasionally
- Ability to work in a fast-paced environment with varying temperatures and noise levels
- Ability to navigate all areas of the venue during events and operational periods
Job Duties
- Oversee all daily food and beverage operations including bars, concessions, premium hospitality areas, catering, and special events
- Lead, coach, and develop management and hourly staff to ensure consistent service standards and operational excellence
- Establish and maintain a positive, professional, and guest-focused culture
- Ensure all food and beverage operations are executed efficiently and in accordance with company standards
- Provide visible leadership during events and peak operating periods
- Resolve guest concerns and service issues in a professional and timely manner
- Manage departmental budgets, revenue goals, labor costs, and operating expenses
- Monitor and analyze financial performance including sales, cost of goods sold, labor, and profitability
- Develop and implement strategies to maximize revenue and improve operational efficiencies
- Approve invoices, review expenses, and ensure proper financial controls are maintained
- Conduct regular inventory audits and monitor product usage to minimize waste and loss
- Recruit, hire, onboard, train, and retain food and beverage team members
- Create staffing plans and schedules based on business demands and event requirements
- Conduct performance evaluations and provide ongoing coaching and development
- Ensure employees understand and comply with company policies, procedures, and expectations
- Address employee relations issues in partnership with Human Resources
- Ensure compliance with all federal, state, and local health, safety, food handling, and alcohol service regulations
- Maintain all required permits, licenses, and operational certifications
- Promote responsible alcohol service practices and ensure all staff maintain required certifications
- Ensure compliance with company cash handling, inventory control, and loss prevention procedures
- Maintain a safe working environment for employees and guests
- Manage relationships with vendors, suppliers, and service providers
- Negotiate purchasing agreements and monitor product quality and pricing
- Oversee ordering, receiving, inventory controls, and product distribution
- Ensure adequate inventory levels while minimizing excess inventory and waste
- Collaborate with venue leadership to support concerts, private events, festivals, sporting events, and special programming
- Ensure food and beverage operations support the overall guest experience and venue objectives
- Develop and implement service standards that align with the Satellite brand and guest expectations
- Evaluate guest feedback and implement improvements where necessary
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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