Food & Beverage Director

Sendero Ranch is a renowned hospitality destination known for its exquisite blend of rustic charm and modern luxury, located in the scenic regions of Northern California and Nevada. This establishment is committed to providing guests with an unparalleled experience that combines exceptional food and beverage services with warm, memorable hospitality. Sendero Ranch operates under the umbrella of the Local Food Group (LFG), a respected name in food and beverage management known for its commitment to quality and community engagement. The Ranch prides itself on delivering a meticulously curated menu that showcases local, seasonal ingredients, reflecting its dedication to sustainable practices and supporting regional suppliers. The team at Sendero Ranch is composed of passionate professionals dedicated to maintaining high standards across all guest touchpoints, ensuring that every element from food quality to service excellence is thoughtfully executed and continuously improved.

The Food and Beverage Director is a pivotal leadership role within Sendero Ranch, demanding a strategic and hands-on approach to managing all aspects of the food and beverage operations. This full-time, in-person position is essential in orchestrating seamless service delivery across breakfast, lunch, and dinner services, with the exception of breakfast which operates under different logistics. Reporting directly to the LFG Home Office, the Director is responsible for overseeing both front-of-house and back-of-house managers and team members, ensuring operational excellence in every facet.

This role demands a strong leader with comprehensive expertise in food and beverage management, financial oversight, and team development. The Director spearheads collaboration efforts with the Event Manager, Venue Operations team, Seminar Leaders, General Manager, the Local Food Group Executive Team, and the Executive Chef to foster continuous improvement and innovative hospitality experiences. A critical component of the role is financial stewardship, where the Director is charged with monitoring key performance metrics such as guest flow, seminar volume, and spend-per-guest to guide informed decision-making. Budget management, payroll accuracy, inventory control, and regular financial reporting meetings are integral to maintaining the Ranch's economic vitality while balancing cost efficiency with exceptional guest satisfaction.

Additionally, the Food and Beverage Director cultivates a vibrant team culture, emphasizing motivation, engagement, and professionalism. They set the standard for 'Unreasonable Hospitality,' a philosophy aimed at delivering not just positive but truly remarkable and memorable guest experiences. This involves proactive communication, embracing feedback, and fostering a solution-oriented mindset among team members. The Director also ensures compliance with all food safety regulations, sanitary practices, and certification requirements, working closely with culinary teams to maintain impeccable standards.

Operationally, this role involves leading daily shift operations, staffing adjustments, and service planning, while maintaining a safe and secure environment for both staff and guests. The Director cultivates community relationships by partnering with local businesses and suppliers, reinforcing Sendero Ranch's commitment to supporting diverse and small enterprises. Physical presence in the operation is crucial, with the Director expected to perform alongside the team when necessary, maintaining a hands-on leadership style.

Ideal candidates possess 5-10 years of experience in a General Manager or similar leadership role within the food and beverage industry. They exhibit strong communication skills, sound judgment under pressure, emotional maturity, and a continuous improvement mindset. Proficiency with Google Workspace, Microsoft Office Suite, and relevant operational software is required. Flexibility to work varying shifts, including evenings, weekends, and special events, is also essential.

Overall, the Food and Beverage Director at Sendero Ranch plays a vital role in nurturing a vibrant, inclusive team culture, delivering outstanding hospitality, managing comprehensive operational and financial responsibilities, and reinforcing the Ranch’s reputation as a leading destination for unforgettable guest experiences. This role is perfect for a dynamic leader seeking to make a meaningful impact in a prestigious and community-oriented hospitality environment.