Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries and catering to millions of customers daily. With a strong commitment to service excellence and inclusivity, Aramark aims to create positive impacts for its employees, partners, communities, and the environment. The company emphasizes an equal opportunity workplace where all individuals are valued and respected regardless of race, color, age, gender, sexual orientation, disability, or any other legally protected status. This approach fosters a diverse and supportive environment that enables employees to thrive and reach their highest potential. Aramark's extensive operations cover a variety of settings, including universities, hospitals, stadiums, and businesses, demonstrating a broad expertise in managing food and beverage services that meet diverse client needs.

The Food and Beverage Director at Aramark is a pivotal managerial role focused on overseeing and innovating dining services to meet and exceed customer expectations. This position involves strategic thinking, leadership, and operational management to provide high-quality cooked meals and exceptional service experiences. As a Food and Beverage Director, the individual is responsible for directing all aspects of the food service operations, including menu planning, labor management, financial oversight, and maintaining compliance with health and safety regulations. The role also requires building and sustaining strong relationships with clients and customers, ensuring that dining services align with Aramark’s high standards and the unique goals of the client establishment.

Key responsibilities encompass leading the food and beverage teams through effective recruitment, coaching, and performance management to enhance team impact and service delivery. The director must ensure that all food offerings comply with the Executional Framework and incorporate environmentally conscious practices that align with the client’s mission. Another crucial duty is managing financial performance by optimizing profit margins, controlling costs related to food, beverages, and labor, and preparing profit and loss reports. The director also implements labor and food scheduling strategies to maximize productivity and operational efficiency.

In addition, the Food and Beverage Director actively monitors safety and sanitation standards to create a healthy environment for customers and staff. This leadership role demands close collaboration with client management to foster excellent communication and client satisfaction. The director may also participate in sales negotiations and contract discussions, identifying opportunities to innovate and improve sales and client retention. Scheduling regular inventory checks and maintaining accurate documentation in accordance with Aramark policies and government regulations are also key components of the role.

This position requires a combination of strong interpersonal, organizational, and analytical skills along with hands-on experience in food and beverage management. The ideal candidate has a minimum of four years of experience in the field, including 1-3 years in a managerial capacity, and holds a bachelor’s degree or equivalent experience. They must possess excellent communication skills and the ability to create and maintain business relationships that drive mutual benefits. Physically, the director should be capable of standing for long periods and occasionally lifting or moving up to 50 pounds. Joining Aramark as a Food and Beverage Director means contributing to a company that values innovation, sustainability, and community engagement while advancing one’s career in a dynamic, supportive environment.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum four years of experience in food and beverage
  • Managerial experience of at least 1-3 years
  • Strong communication skills
  • Ability to develop and maintain client relationships
  • Ability to work collaboratively with multiple teams
  • Physical ability to stand for long shifts
  • Ability to lift up to 50 pounds
  • Adherence to safety and sanitation standards

Job Qualifications

  • At least four years of experience in the food and beverage field
  • 1-3 years in a managerial role
  • Experience working in the food and beverage sector
  • Bachelor’s degree or equivalent relevant experience
  • Strong communication skills
  • Ability to establish and sustain effective client and customer relationships
  • Skillful presentation of outstanding customer service
  • Capacity to maintain productive interactions with other units for seamless service
  • Physical ability to lift, transport, push, and pull items up to 50 pounds
  • Stamina to stand for prolonged periods

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
  • Show appreciation to staff members for their hard work with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and adeptly communicate operational advancements
  • Embrace the processes and systems utilized by Aramark for better efficiency
  • Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
  • Ensure the completion and ongoing management of profit and loss reports
  • Meet the targets established for food and labor requirements
  • Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
  • Attaining thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
  • Direct the operations concerning the production, distribution, and serving of food
  • Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
  • Follow all appropriate policies, regulations, and statutes, including safety, health, and hourly wage laws
  • Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
  • Create forecasts for operational components and discuss any variations
  • Tasked with handling accounting duties related to these components
  • Ensure that the appropriate sanitation and safety measures are in place in relevant areas
  • Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
  • Enlist, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
  • Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
  • Participate in sales negotiations and contract discussions
  • Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
  • Take charge of managing the customer-facing areas of the restaurant
  • Devise and carry out food service schemes that are in line with the client's mission and vision, encompassing environmentally-conscious practices

Job Criteria

Experience

Mid Level (3-7 years)


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