Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark stands as a global leader in food service, facilities management, and uniform services, proudly operating across 15 countries. With a steadfast commitment to inclusion and diversity, Aramark fosters a supportive and equitable work environment where every employee is empowered to thrive and contribute meaningfully. The company’s mission revolves around delivering exceptional customer experiences through innovative dining and service solutions, all while embracing sustainability and community engagement. Aramark’s dedication to non-discrimination ensures equal opportunities for all staff members irrespective of race, gender, age, disability, or other protected characteristics, underscoring a culture grounded in respect and integrity.

The role of Food and Beverage Director at Aramark is pivotal in driving the dining experience strategy, ensuring it meets and exceeds customer expectations. This leadership position carries the responsibility of overseeing the entire gamut of food and beverage operations, ranging from procurement and menu innovation to production, distribution, and service. As a manager, the Food and Beverage Director spearheads team leadership activities such as recruitment, training, performance evaluation, and employee recognition to build a motivated workforce dedicated to service excellence. The position demands close attention to safety and sanitation standards, guaranteeing a secure and healthy environment for both customers and staff.

Financial stewardship forms a core part of this role, requiring the Food and Beverage Director to embrace Aramark’s systems to optimize profitability while keeping entertainments within budgetary limits. This includes managing expenses related to food, beverages, and labor, along with the meticulous upkeep of profit and loss accounting. Strategic planning and resource management are essential to enhance operational productivity, minimize costs, and maintain quality standards aligned with company policies.

Customer relationship management is another critical aspect, with the director tasked with identifying client needs, communicating operational enhancements effectively, and maintaining strong rapport across all levels of client establishments. The role also involves participating in sales negotiations and contract discussions to foster business growth opportunities.

By overseeing the entire supply chain process—from purchasing, receiving, warehousing, to cooking and serving—this position ensures that all food services operate efficiently and comply with ARAMARK policies, government regulations, and accreditation requirements. The director champions the creation and execution of food service plans aligned with the client’s mission and vision, including environmentally sustainable practices.

Overall, the Food and Beverage Director position at Aramark is a comprehensive managerial role integral to delivering superior food services that align with the company’s commitment to operational excellence, customer satisfaction, and sustainable growth. This role demands a seasoned professional who combines operational oversight, financial acumen, staff leadership, and strategic client engagement to achieve organizational goals while upholding Aramark’s values and standards.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of four years in food and beverage industry
  • One to three years of managerial experience
  • Experience in food and beverage sector
  • Strong interpersonal and communication skills
  • Ability to build and maintain client relationships
  • Physical ability to lift up to 50 pounds
  • Ability to stand for long periods
  • Knowledge of safety and sanitation standards are preferred

Job Qualifications

  • At least four years of experience in the food and beverage field
  • Minimum of 1-3 years of managerial experience
  • Experience working in the food and beverage sector
  • Bachelor’s degree or an equal amount of relevant experience
  • Strong communication skills
  • Ability to establish and sustain effective relationships with clients and customers
  • Skillful presentation of outstanding customer service based on Aramark’s service guidelines
  • Capacity to uphold productive interactions with other units for seamless dining service
  • Capability to lift, transport, push, and pull items weighing up to 50 pounds occasionally
  • Stamina to stand for prolonged periods

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
  • Show appreciation to staff members for their hard work with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and adeptly communicate operational advancements
  • Embrace the processes and systems utilized by Aramark for better efficiency
  • Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
  • Ensure the completion and ongoing management of profit and loss reports
  • Meet the targets established for food and labor requirements
  • Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
  • Attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
  • Direct the operations concerning the production, distribution, and serving of food
  • Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
  • Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
  • Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
  • Create forecasts for operational components and discuss any variations
  • Tasked with handling accounting duties related to these components
  • Ensure that the appropriate sanitation and safety measures are in place in relevant areas
  • Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
  • Enlist, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
  • Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
  • Is allowed to take part in sales negotiations and contract discussions
  • Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
  • Take charge of managing the customer-facing areas of the restaurant
  • Devise and carry out food service schemes that are in line with the client's mission and vision, encompassing environmentally-conscious practices

Job Criteria

Experience

Mid Level (3-7 years)


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