Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
flexible spending accounts

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, operating in 15 countries and serving millions of customers daily. The company is committed to fostering an inclusive and diverse work environment where employees have equal opportunities to grow and contribute. Aramark's philosophy centers around service excellence and making a positive impact on colleagues, partners, communities, and the environment. With a strong emphasis on non-discrimination, Aramark values and supports individuals regardless of race, color, creed, national origin, age, gender, disability, and other protected characteristics by applicable laws.

The Food and Beverage Director role at Aramark is a pivotal management position responsible for overseeing all aspects of dining services in client locations. This role entails strategizing, executing, and managing food and beverage operations to meet and exceed customer expectations. The director will lead teams by recruiting, training, mentoring, and evaluating staff to ensure high performance and alignment with company standards. They are tasked with ensuring food offerings adhere to established quality and execution frameworks, while also maintaining rigorous safety and sanitation standards.

Operational efficiency and financial management are key to this role. The director manages budgets related to food, beverage, and labor costs, ensuring profit targets are met and all expenses are controlled effectively. They are responsible for profit and loss reporting and must implement strategies to maximize resource utilization without compromising service quality. The director will oversee the scheduling of labor and food campaigns, ensuring operational excellence through productivity optimization and cost-effective measures.

Client and customer relationships are a vital component of the Food and Beverage Director's responsibilities. They must identify customer needs, communicate operational advancements, and foster strong rapport with client management to support business growth and retention. This includes participating in sales negotiations and offering innovative solutions that enhance sales and client satisfaction.

Additionally, the Food and Beverage Director is tasked with managing inventory, purchasing, quality assurance, and compliance with company policies and government regulations. They will lead initiatives that align with the client's mission and environmental sustainability goals, promoting eco-friendly food service practices. This role requires physical stamina for prolonged standing and occasional lifting of items up to 50 pounds.

Overall, this demanding and rewarding role at Aramark offers an opportunity to impact large-scale food and beverage operations positively while developing professional skills within a diverse and inclusive organization.

Job Requirements

  • Four years of experience in the food and beverage industry
  • One to three years in a leadership or managerial position
  • Relevant sector experience in food and beverage
  • Bachelor’s degree or equivalent experience required
  • Strong communication and interpersonal skills
  • Customer service orientation consistent with company standards
  • Ability to collaborate across departments
  • Physical ability to perform lifting and prolonged standing
  • Compliance with safety and sanitation standards required

Job Qualifications

  • At least four years of experience in the food and beverage field
  • One to three years of experience in a managerial role
  • Experience working in the food and beverage sector
  • Bachelor’s degree or equivalent relevant experience
  • Strong communication skills
  • Ability to establish and maintain effective relationships with clients and customers
  • Capability to deliver outstanding customer service based on Aramark’s service guidelines
  • Capacity to collaborate effectively with other units for seamless dining service
  • Ability to lift, transport, push, and pull items up to 50 pounds occasionally
  • Stamina to stand for extended periods

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
  • Show appreciation to staff members for their hard work with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and adeptly communicate operational advancements
  • Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
  • Ensure the completion and ongoing management of profit and loss reports
  • Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Maximize operational efficiency, implement cost-effective measures, and oversee profit margins
  • Direct operations concerning the production, distribution, and serving of food
  • Uphold a healthy and secure setting and follow all appropriate policies, regulations, and statutes
  • Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
  • Create forecasts for operational components and discuss variations
  • Handle accounting duties related to these components
  • Supervise unit personnel in production processes, merchandising, quality assurance, cost containment, labor supervision, and employee development
  • Enlist, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to ARAMARK and government guidelines when maintaining records
  • Foster relationships with client management and sustain valuable customer rapport
  • Participate in sales negotiations and contract discussions
  • Search for opportunities to roll out innovative solutions that increase sales and retain clients
  • Take charge of managing customer-facing restaurant areas
  • Devise and carry out food service schemes aligned with client’s mission, including environmentally-conscious practices

Job Criteria

Experience

Mid Level (3-7 years)


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