Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries and serving millions of customers every day. Known for its commitment to creating positive impacts for employees, clients, communities, and the environment, Aramark embodies a service-driven culture focused on inclusivity and equality. The company fosters a workplace that offers equal opportunities to all individuals regardless of race, color, creed, national origin, age, gender, pregnancy status, disability, sexual orientation, gender identity, genetic information, military history, veteran status, or any other protected trait under applicable laws. With a strong presence spanning multiple industries and regions, Aramark dedicates itself to empowering employees to reach their full potential through diverse challenges, community engagement, and a dynamic work atmosphere.

The Food and Beverage Director role at Aramark is a vital management position responsible for directing and optimizing all aspects of dining services to meet the evolving needs and preferences of customers. This leadership role requires developing and executing comprehensive strategies for food production, menu innovation, customer satisfaction, operational excellence, and financial performance. The director oversees the supervision, training, and motivation of team members to deliver superior service while upholding strict safety and sanitation standards across all food and beverage operations. By aligning with Aramark's Executional Framework, the Food and Beverage Director ensures that menu offerings, resource management, and labor schedules contribute effectively to profit margins and service quality.

In this role, the director is tasked with maintaining strong client relationships, contributing to sales negotiations, and fostering continuous operational improvements to maximize revenue and customer retention. They implement systems that uphold compliance with health, safety, and labor regulations and manage budgetary considerations through detailed profit and loss reporting. The Food and Beverage Director also drives productivity by optimizing labor management and food campaign scheduling, ensuring a seamless dining experience that reflects the client’s mission and vision, including environmentally sustainable practices.

This position demands a proactive leader capable of coordinating production processes, cost control mechanisms, and quality assurance initiatives while nurturing a high-performance, customer-focused team. The director must demonstrate excellent communication skills and the ability to build and maintain collaborative relationships with clients, staff, and other organizational units. Physical stamina and the ability to occasionally lift or maneuver items up to 50 pounds are also essential due to the active nature of the job.

Overall, this senior role at Aramark offers the opportunity to lead a diverse team in delivering exceptional food and beverage services within a globally respected company. It aligns with Aramark’s mission to create value for its clients and stakeholders through innovative and sustainable dining solutions, ensuring a rewarding career path with personal growth and development through comprehensive training programs and leadership opportunities.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum four years of experience in food and beverage industry
  • Minimum one year of management experience
  • Strong communication and interpersonal skills
  • Ability to manage budgets and financial reports
  • Knowledge of safety and sanitation standards
  • Physical ability to lift up to 50 pounds
  • Ability to stand for extended periods

Job Qualifications

  • At least four years of experience in the food and beverage field
  • One to three years of experience in a managerial position
  • Experience working in the food and beverage sector
  • Bachelor’s degree or an equivalent amount of relevant experience
  • Strong communication skills
  • Capability to establish and sustain effective relationships with clients and customers
  • Skillful presentation of outstanding customer service based on Aramark’s prescribed service guidelines
  • Capacity to uphold productive interactions with other units to achieve a seamless dining service atmosphere
  • Ability to occasionally lift, transport, push, and pull items weighing up to 50 pounds
  • Stamina to stand for prolonged periods of time

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
  • Show appreciation to staff members for their hard work with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and adeptly communicate operational advancements
  • Embrace the processes and systems utilized by Aramark for better efficiency
  • Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
  • Ensure the completion and ongoing management of profit and loss reports
  • Meet the targets established for food and labor requirements
  • Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
  • Attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
  • Direct the operations concerning the production, distribution, and serving of food
  • Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
  • Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
  • Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
  • Create forecasts for operational components and discuss any variations
  • Handle accounting duties related to these components
  • Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
  • Enlist, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
  • Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
  • Take part in sales negotiations and contract discussions
  • Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
  • Take charge of managing the customer-facing areas of the restaurant
  • Devise and carry out food service schemes that are in line with the client’s mission and vision, encompassing environmentally-conscious practices

Job Criteria

Experience

Mid Level (3-7 years)


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