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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $110,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
short-term disability
Paid Time Off
401(k) with employer matching
Employee assistance program
Employee Discounts
Job Description
Hotel Maya Long Beach is a premier coastal resort known for its blend of modern luxury and vibrant cultural experiences. Situated by the waterfront, this renowned hotel offers an exceptional setting for both business and leisure travelers. With a commitment to providing unparalleled guest experiences, Hotel Maya Long Beach features exquisite dining options, elegant event spaces, and comfortable accommodations that reflect the rich heritage and scenic beauty of the area. The hotel is dedicated to delivering high standards of hospitality, emphasizing outstanding service, innovative culinary offerings, and a welcoming atmosphere for all guests.
The Food and Beverage Director ... Show More
The Food and Beverage Director ... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 7-10 years of Food & Beverage leadership experience
- management experience in high-volume upscale restaurant environment
- experience with restaurant openings or repositioning
- advanced service training
- proficiency in Micros cloud, Avendra, Profit Sword, Opera PMS, Open Table, Schedulefly, Microsoft Word, Excel, HRIS
- excellent communication skills
- strong analytical and problem-solving skills
- ability to handle employee relations and partner with HR
- experience managing budgets and financial performance
- ability to maintain compliance with health and safety standards
- ability to conduct inspections and maintain quality service
- physical ability to assist outlets during peak periods
- frequent standing and walking
- occasional bending, kneeling, stair climbing
- exposure to cold environments
- good driving record
Job Qualifications
- Bachelor's degree or equivalent experience
- 7-10 years of Food & Beverage leadership experience including management in a high-volume, upscale restaurant environment
- experience with restaurant openings, repositioning, or rebranding
- advanced service training
- proficiency with systems such as Micros cloud, Avendra, Profit Sword or similar P&L systems, Opera PMS, Open Table, Schedulefly, Microsoft Word, Excel, and HRIS platforms
- advanced understanding of Food & Beverage and hospitality operations
- strong analytical, problem-solving, and decision-making abilities
- excellent communication and interpersonal skills
- strong administrative and organizational skills including budgeting, purchasing, and reporting
- ability to read, write, and communicate effectively for guest interaction and administrative tasks
- requires excellent reading and writing abilities 100% of the workday
- preferred experience with unionized labor
- bilingual in English and Spanish is a plus
Job Duties
- Lead recruitment, hiring, training development, performance management, and compensation processes
- address employee relations issues and partner with HR on disciplinary actions or termination recommendations
- cultivate a culture of accountability, service excellence, and team engagement
- develop and manage annual budgets, forecasts, business plans, and departmental objectives
- monitor labor costs and productivity expenses to maintain profitability
- implement and ensure compliance with company SOPs and all safety, sanitation, and regulatory standards
- maintain high levels of quality service, cleanliness, and hospitality across all Food & Beverage Operations
- collaborate with Culinary and Food & Beverage leaders to deliver seamless guest experiences for group business, VIP arrivals, and special events
- partner with Property Maintenance to manage preventative maintenance in all Food & beverage areas
- work with Sales and Marketing to maximize revenue opportunities
- participate in daily operations meetings to support communication and service consistency
- address guest concerns promptly and professionally to maintain high levels of satisfaction and loyalty
- review service scores, online feedback, and internal audits to identify and address improvement areas
- conduct regular inspections of Food & Beverage outlets
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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