Food & Beverage - Director

Long Beach, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $110,000.00 - $120,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

Flexible spending account

Life insurance

short-term disability

Paid Time Off

401(k) with employer matching

Employee assistance program

Employee Discounts

Job Description

Hotel Maya Long Beach is a premier coastal resort known for its blend of modern luxury and vibrant cultural experiences. Situated by the waterfront, this renowned hotel offers an exceptional setting for both business and leisure travelers. With a commitment to providing unparalleled guest experiences, Hotel Maya Long Beach features exquisite dining options, elegant event spaces, and comfortable accommodations that reflect the rich heritage and scenic beauty of the area. The hotel is dedicated to delivering high standards of hospitality, emphasizing outstanding service, innovative culinary offerings, and a welcoming atmosphere for all guests.

The Food and Beverage Director at Hotel Maya Long Beach plays a crucial role in overseeing the entire food and beverage operations, encompassing the management of the restaurants, lounges, kitchen, room service, and banquets. This leadership position is responsible not only for ensuring exceptional guest satisfaction through flawless service and quality but also for achieving financial goals and employee engagement. The role demands strategic planning skills, including budget development, marketing strategies, and operational excellence. As a key member of the hotel executive committee, the Food and Beverage Director collaborates closely with other senior leaders to drive the hotel's overall success. This position requires extensive knowledge of hospitality operations, strong decision-making capabilities, and the ability to foster a culture of accountability and service excellence among staff. The director will manage recruitment, training, budgeting, and compliance to maintain the highest standards of quality and profitability at every outlet. With an annual salary range from USD 110,000 to USD 120,000, this full-time role offers a rewarding career opportunity for seasoned professionals passionate about hospitality and food service leadership.

Job Requirements

Bachelor's degree or equivalent experience
7-10 years of Food & Beverage leadership experience
management experience in high-volume upscale restaurant environment
experience with restaurant openings or repositioning
advanced service training
proficiency in Micros cloud, Avendra, Profit Sword, Opera PMS, Open Table, Schedulefly, Microsoft Word, Excel, HRIS
excellent communication skills
strong analytical and problem-solving skills
ability to handle employee relations and partner with HR
experience managing budgets and financial performance
ability to maintain compliance with health and safety standards
ability to conduct inspections and maintain quality service
physical ability to assist outlets during peak periods
frequent standing and walking
occasional bending, kneeling, stair climbing
exposure to cold environments
good driving record

Job Qualifications

Bachelor's degree or equivalent experience
7-10 years of Food & Beverage leadership experience including management in a high-volume, upscale restaurant environment
experience with restaurant openings, repositioning, or rebranding
advanced service training
proficiency with systems such as Micros cloud, Avendra, Profit Sword or similar P&L systems, Opera PMS, Open Table, Schedulefly, Microsoft Word, Excel, and HRIS platforms
advanced understanding of Food & Beverage and hospitality operations
strong analytical, problem-solving, and decision-making abilities
excellent communication and interpersonal skills
strong administrative and organizational skills including budgeting, purchasing, and reporting
ability to read, write, and communicate effectively for guest interaction and administrative tasks
requires excellent reading and writing abilities 100% of the workday
preferred experience with unionized labor
bilingual in English and Spanish is a plus

Job Duties

Lead recruitment, hiring, training development, performance management, and compensation processes
address employee relations issues and partner with HR on disciplinary actions or termination recommendations
cultivate a culture of accountability, service excellence, and team engagement
develop and manage annual budgets, forecasts, business plans, and departmental objectives
monitor labor costs and productivity expenses to maintain profitability
implement and ensure compliance with company SOPs and all safety, sanitation, and regulatory standards
maintain high levels of quality service, cleanliness, and hospitality across all Food & Beverage Operations
collaborate with Culinary and Food & Beverage leaders to deliver seamless guest experiences for group business, VIP arrivals, and special events
partner with Property Maintenance to manage preventative maintenance in all Food & beverage areas
work with Sales and Marketing to maximize revenue opportunities
participate in daily operations meetings to support communication and service consistency
address guest concerns promptly and professionally to maintain high levels of satisfaction and loyalty
review service scores, online feedback, and internal audits to identify and address improvement areas
conduct regular inspections of Food & Beverage outlets