Food & Beverage Coordinator- Kansas City

FIFA26 is the organizing body bringing together the monumental FIFA World Cup 26™, which marks a historic evolution in international sports competitions. This tournament will be the first to feature 48 teams and is unique as it is co-hosted by three countries: Canada, Mexico, and the United States. It promises to be the grandest event in sporting history, aiming to unite diverse cultures through the love of football and create extraordinary experiences for players, fans, and stakeholders worldwide. The event is designed not only to showcase excellence in football but also to foster broad participation and engagement, thus redefining global sporting events on a new, expanded stage.

This role as the Food & Beverage Coordinator located in Kansas City plays a pivotal part in ensuring the success of the FIFA World Cup 26™. Reporting directly to the Tournament Headquarters and the Food and Beverage Managers, the coordinator will be instrumental in overseeing and ensuring flawless execution of the Food and Beverage Concessions Program at the venue. The coordinator is responsible for compliance with the operational plans, ensuring all concessions meet the stipulated service levels in terms of staffing, sales pricing, and activation hours, while upholding rigorous standards on product presentation and customer service quality.

The role requires liaison and collaboration with commercial partners to enforce their rights and adhere to standards including product exclusivity and brand visibility. On match days, the coordinator will play a critical role by managing and reporting operational status and conducting quality assessments to maintain peak service levels. This will include monitoring stock levels, customer service inspections, and queue times to optimize the patron experience. Crucially, the coordinator will ensure effective communication between all stakeholders involved in the Food and Beverage program and act as the key contact in relaying information to the FIFA central team using official reporting templates.

Emphasizing leadership, innovation, and inclusivity, this position also demands initiative and exceptional decision-making skills to handle the high-pressure, dynamic environment of a mega-event. The ideal candidate will be detail-oriented, adaptive, and able to work collaboratively across diverse teams to achieve shared objectives. This fixed-term contract role offers a unique opportunity to gain firsthand experience in high-profile international event management and contribute directly to delivering a globally impactful event that celebrates diversity and sporting excellence. The workplace is onsite in Kansas City, assuring a hands-on involvement in one of the most anticipated sporting events in the world.