Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
supportive work environment
Job Description
This role is with a leading hospitality establishment specializing in Food and Beverage services that encompass restaurant dining, bar operations, and banquet events. The company is known for its dedication to exceptional guest experiences, hospitality excellence, and sustainable practices following their EarthView program. With a strong focus on professional development, they offer a potential career path from Food and Beverage Supervisor to Restaurant Manager, highlighting growth opportunities within the organization.
The position offers administrative support primarily to key personnel such as the Director of Food and Beverage, Executive Chef, General Manager, and Food and Beverage Managers. This comprehensive administrative role is central to the efficient daily operation of multiple facets within the Food and Beverage department including restaurants, bars, and banquet events. The incumbent will be instrumental in ensuring smooth communication flows, preparing detailed reports from sales to personnel matters, and managing records and reservation systems, thereby enhancing operational efficiency. Working closely with marketing teams, this role helps maintain accurate public information and the creation of menu marketing materials.
Beyond administrative duties, this role places a strong emphasis on operational support like scheduling associates aligned with events, ensuring compliance with safety inspections, health department standards, and liquor licensing procedures. The position requires attending Food and Beverage meetings, meticulous minute-taking, and payroll coordination to maintain workforce accuracy and compliance. It also engages with vendor communication and reservation management through Open Table, guaranteeing superior customer service and operational precision.
The role demands an expert command of Microsoft Office and Google Suite applications, essential for handling correspondence, reports, filing, and scheduling. This is a dynamic position demanding flexibility, including extended work hours during holidays and peak periods. It requires a blend of interpersonal skills to maintain professional contacts across guests, co-workers, and management, and organizational skills to manage confidential documents and coordinate with support departments on certifications and training.
This opportunity stands out for candidates aiming to advance within hospitality management, offering a blend of clerical, operational, and leadership support exposure in a prestigious hospitality environment. The position embodies the company values, promoting a culture where people are considered the greatest asset, service is heartfelt, excellence is the standard, agility is practiced, and ownership of responsibilities is encouraged. Applicants will find themselves at the nexus of administrative excellence and operational success within a supportive and forward-thinking company dedicated to delivering top-tier hospitality experiences.
The position offers administrative support primarily to key personnel such as the Director of Food and Beverage, Executive Chef, General Manager, and Food and Beverage Managers. This comprehensive administrative role is central to the efficient daily operation of multiple facets within the Food and Beverage department including restaurants, bars, and banquet events. The incumbent will be instrumental in ensuring smooth communication flows, preparing detailed reports from sales to personnel matters, and managing records and reservation systems, thereby enhancing operational efficiency. Working closely with marketing teams, this role helps maintain accurate public information and the creation of menu marketing materials.
Beyond administrative duties, this role places a strong emphasis on operational support like scheduling associates aligned with events, ensuring compliance with safety inspections, health department standards, and liquor licensing procedures. The position requires attending Food and Beverage meetings, meticulous minute-taking, and payroll coordination to maintain workforce accuracy and compliance. It also engages with vendor communication and reservation management through Open Table, guaranteeing superior customer service and operational precision.
The role demands an expert command of Microsoft Office and Google Suite applications, essential for handling correspondence, reports, filing, and scheduling. This is a dynamic position demanding flexibility, including extended work hours during holidays and peak periods. It requires a blend of interpersonal skills to maintain professional contacts across guests, co-workers, and management, and organizational skills to manage confidential documents and coordinate with support departments on certifications and training.
This opportunity stands out for candidates aiming to advance within hospitality management, offering a blend of clerical, operational, and leadership support exposure in a prestigious hospitality environment. The position embodies the company values, promoting a culture where people are considered the greatest asset, service is heartfelt, excellence is the standard, agility is practiced, and ownership of responsibilities is encouraged. Applicants will find themselves at the nexus of administrative excellence and operational success within a supportive and forward-thinking company dedicated to delivering top-tier hospitality experiences.
Job Requirements
- Associate's degree preferred
- Minimum of two years' experience required
- Proficient with all Microsoft Offices and Google programs
- Ability to sit for extended periods
- Capacity to lift up to 10 pounds
- Effective hearing, seeing, speaking, bending, reaching, and use of hands and fingers to operate keyboard
- Willingness to work extended hours including some weekends and holidays
Job Qualifications
- Associate's degree preferred
- Minimum of two years' experience in administrative or Food and Beverage support role
- Proficient in Microsoft Office suite
- Experienced with Google programs
- Strong written and verbal communication skills
- Ability to multitask and manage competing priorities
- Familiarity with reservation systems such as Open Table
- Knowledge of payroll and scheduling processes
- Comfortable working in a fast-paced hospitality environment
- Strong interpersonal skills and professional demeanor
Job Duties
- Manage correspondence including emails, forms, letters and memorandums
- Generate and compile weekly, bi-weekly, monthly, and year-end reports including sales and payroll data
- Perform general office duties like ordering supplies, filing, scanning, updating bulletin boards, and scheduling
- Respond to Food and Beverage vendors and manage reservations via Open Table
- Coordinate with marketing to update public information and menu materials
- Assist with cleaning reports, health inspections, liquor and safety certifications
- Attend Food and Beverage meetings and take minutes
- Review and edit timesheets, assist payroll, and manage tip reporting
- Prepare and correct restaurant, banquet, or event financial transactions
- Support restaurant and banquet operations during peak times and holidays
- Review Banquet Event Orders for accuracy and communicate discrepancies
- Track associate performance and document disciplinary actions
- Maintain professional contact with guests, co-workers, and management
- Prepare confidential documents
- Coordinate certifications, interviews, and training with People Support
- Operate office equipment like photocopiers and scanners
- Relay messages and instructions to department leaders
- Follow sustainability and safety protocols
- Perform additional duties as required by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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