Food & Beverage Catering Assistant Manager

The hiring establishment is a renowned entertainment and hospitality company that operates multiple theme parks and water parks, committed to providing exceptional guest experiences through a diverse portfolio of food and beverage services. Known for its dynamic and family-friendly environment, the company specializes in quick-serve dining locations and catered venues across its parks, showcasing a strong dedication to quality, efficiency, and customer satisfaction. With a focus on innovation and continuous improvement, it stands out in the entertainment industry by blending hospitality excellence with operational expertise.

This position is for a full-time, year-round Area Manager, Food & Beverage (Catering & In-Park), a management-level role responsible for overseeing the daily operations and long-term performance of multiple quick-serve locations and catered venues. The role demands leadership in ensuring outstanding food quality, fast and friendly service, and consistent guest experiences, all while adhering to labor and cost targets. Key responsibilities include developing and coaching seasonal leaders, driving the execution of menus and catered events, elevating operational standards, and coordinating cross-functionally with various departments such as Culinary, Maintenance, Human Resources, Finance, Group Sales, and Events to ensure the successful delivery of high-impact programs.

Success in this role is measured by guest satisfaction, speed of service, food safety and cleanliness scores, revenue growth, cost control, team engagement, and flawless event delivery. The position requires flexibility to work various shifts including weekends and holiday periods to meet business demands. The Area Manager will own day-to-day operations for assigned dining facilities and events, ensuring locations are guest-ready, properly staffed, and well-stocked with inventory. The role demands a proactive approach to managing costs including waste control, portioning, and recipe adherence, as well as ensuring compliance with local and state health codes along with company food safety standards.

An important aspect of the role includes leading and developing leadership teams, fostering a positive, performance-driven culture, and championing operational readiness of equipment and facilities by collaborating closely with the Maintenance team. The Area Manager must implement training and standard operating procedures for food safety, guest service, product builds, and event execution, while utilizing key performance indicators to drive continuous improvement initiatives.

Furthermore, the role involves supporting menu rollouts, price changes, and product testing by ensuring accurate point-of-sale system setups and crew adoption. Handling guest feedback constructively and leading service recoveries professionally are critical components to uphold the companys high standards. A robust background in event planning and execution is essential, including the coordination of banquet event orders, timelines, vendor management, and onsite problem-solving to guarantee seamless event delivery.

The company offers an attractive benefits package including three weeks of paid vacation increasing with tenure, sick days, paid holidays, several medical coverage options, a 401K match, and free entry to all parks and water parks. Additional perks such as complimentary tickets for friends and family, discounts on food and merchandise, and full-time associate events enrich the workplace culture, making this an enticing opportunity for experienced food and beverage leaders seeking growth in a vibrant, fast-paced environment.