Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans
Job Description
Hilton Hotels & Resorts stands as a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences. With a rich history of welcoming over 3 billion guests worldwide, Hilton has established itself as a beacon of the light and warmth of hospitality. The company prides itself not only on providing world-class accommodations and services but also on fostering an award-winning workplace culture that supports the personal and professional growth of its Team Members. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton offers a dynamic and inclusive environment where employees can thrive and contribute to shaping the future of travel with some of the most prestigious brands in the industry.
As a Food and Beverage Cashier at Hilton, you will play a vital role in creating memorable guest interactions that go beyond processing transactions. Your position is instrumental in spreading the warmth and light of hospitality by combining accuracy in handling payments with a proactive, upbeat attitude that delights every guest. This role requires you to be the friendly face guests see when purchasing food and beverages, ensuring each encounter is seamless and welcoming. The ideal candidate is someone who brings genuine warmth to guest relations, has a minimum of one year of guest-facing customer service experience, and possesses the flexibility to work varied shifts, including weekdays, evenings, weekends, and holidays. You will be responsible for managing cash and card transactions, addressing guest concerns promptly, and elevating the guest experience with your positive approach. Hilton values core principles such as integrity, leadership, teamwork, ownership, and a focus on the present moment, urging every team member to act with urgency and care in making a lasting impact. Joining Hilton means becoming part of a global family that invests deeply in the wellbeing of its associates, offering incredible travel perks, stock purchase programs, paid parental leave, mental health resources, and more. This is a wonderful opportunity to start or grow your career in hospitality with a company that truly cares about both its guests and its people.
As a Food and Beverage Cashier at Hilton, you will play a vital role in creating memorable guest interactions that go beyond processing transactions. Your position is instrumental in spreading the warmth and light of hospitality by combining accuracy in handling payments with a proactive, upbeat attitude that delights every guest. This role requires you to be the friendly face guests see when purchasing food and beverages, ensuring each encounter is seamless and welcoming. The ideal candidate is someone who brings genuine warmth to guest relations, has a minimum of one year of guest-facing customer service experience, and possesses the flexibility to work varied shifts, including weekdays, evenings, weekends, and holidays. You will be responsible for managing cash and card transactions, addressing guest concerns promptly, and elevating the guest experience with your positive approach. Hilton values core principles such as integrity, leadership, teamwork, ownership, and a focus on the present moment, urging every team member to act with urgency and care in making a lasting impact. Joining Hilton means becoming part of a global family that invests deeply in the wellbeing of its associates, offering incredible travel perks, stock purchase programs, paid parental leave, mental health resources, and more. This is a wonderful opportunity to start or grow your career in hospitality with a company that truly cares about both its guests and its people.
Job Requirements
- Must be at least 18 years of age
- Ability to work flexible schedule that includes weekdays, evenings, weekends, and holidays
- Availability to work varied shifts including AM and PM 8-hour shifts
- Capability to handle cash transactions responsibly
- Strong customer service orientation
- High school diploma or equivalent
- Legal authorization to work in the country
Job Qualifications
- At least one year of guest-facing customer service experience
- Ability to work a flexible schedule including weekdays, evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy in handling transactions
- Basic math skills
- Ability to work effectively as part of a team
- Positive and friendly demeanor
Job Duties
- Delight our guests by bringing an upbeat and friendly attitude to all guest interactions
- Handle transactions seamlessly by accurately totaling and managing guest payments using the point-of-sale system
- Manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates or cards
- Resolve guest concerns promptly, involving a supervisor when necessary to ensure satisfaction
- Maintain a clean and organized cashier station
- Support team members with communication and coordination during busy periods
- Adhere to all company policies and procedures related to food and beverage service
Job Criteria
Experience
No experience required
Job Location
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