Food and Beverage Cashier - Hilton Hawaiian Village Waikiki Beach Resort
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $27.82 - $34.78
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial Security
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and maintaining a commitment to excellence. With a rich history of welcoming over 3 billion guests worldwide, Hilton operates a suite of world-class brands that set new standards for the future of travel. The company takes pride in its award-winning workplace culture, consistently earning a place on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton's foundational vision is to fill the earth with the light and warmth of hospitality, a mission that permeates every aspect of its operations.
Working at Hilton means being part of a dynamic and inclusive environment that values integrity, leadership, teamwork, ownership, and a focus on the present moment to make a lasting impact. This is not just a place for jobs but a place to build rewarding careers. Hilton invests in the wellbeing of its team members, supporting them through all of life's moments with a comprehensive range of benefits designed to promote financial security, personal growth, and a healthy work-life balance.
The role of a Cashier at Hilton is more than processing transactions; it's about spreading warmth and creating memorable experiences for every guest. As a Cashier, you'll be the friendly face guests interact with, bringing an upbeat and positive attitude to every exchange. You will handle all food and beverage transactions accurately using the point-of-sale system, manage cash, process credit and debit card payments, and redeem gift certificates or cards with precision. Beyond transactions, you will play a vital role in resolving guest concerns promptly, ensuring satisfaction, and elevating the overall guest experience.
The position demands a strong commitment to Hilton’s core values, emphasizing hospitality, integrity, leadership, teamwork, ownership, and a proactive approach to delivering excellence. Joining Hilton as a Cashier means stepping into a role that directly impacts guest experiences and contributes to the company’s reputation for outstanding service.
Hilton supports your professional journey with unmatched perks, including an employee stock purchase program that offers Hilton shares at a discount, paid parental leave for eligible team members, personalized caregiving support, crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, and comprehensive health and welfare benefits. The company also offers incredible travel perks, with deeply discounted room rates at Hilton hotels worldwide, allowing team members to enjoy travel benefits while advancing their careers.
Joining Hilton means joining an award-winning workplace culture dedicated to creating exceptional experiences not only for guests but also for everyone who is a part of the Hilton family. This role offers an excellent opportunity to grow within a global hospitality leader, surrounded by supportive colleagues and enriched by a culture that values every team member’s contribution. Whether you are beginning your career or seeking a new challenge, Hilton provides a platform to thrive and make every stay exceptional through your dedication to hospitality excellence.
Working at Hilton means being part of a dynamic and inclusive environment that values integrity, leadership, teamwork, ownership, and a focus on the present moment to make a lasting impact. This is not just a place for jobs but a place to build rewarding careers. Hilton invests in the wellbeing of its team members, supporting them through all of life's moments with a comprehensive range of benefits designed to promote financial security, personal growth, and a healthy work-life balance.
The role of a Cashier at Hilton is more than processing transactions; it's about spreading warmth and creating memorable experiences for every guest. As a Cashier, you'll be the friendly face guests interact with, bringing an upbeat and positive attitude to every exchange. You will handle all food and beverage transactions accurately using the point-of-sale system, manage cash, process credit and debit card payments, and redeem gift certificates or cards with precision. Beyond transactions, you will play a vital role in resolving guest concerns promptly, ensuring satisfaction, and elevating the overall guest experience.
The position demands a strong commitment to Hilton’s core values, emphasizing hospitality, integrity, leadership, teamwork, ownership, and a proactive approach to delivering excellence. Joining Hilton as a Cashier means stepping into a role that directly impacts guest experiences and contributes to the company’s reputation for outstanding service.
Hilton supports your professional journey with unmatched perks, including an employee stock purchase program that offers Hilton shares at a discount, paid parental leave for eligible team members, personalized caregiving support, crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, and comprehensive health and welfare benefits. The company also offers incredible travel perks, with deeply discounted room rates at Hilton hotels worldwide, allowing team members to enjoy travel benefits while advancing their careers.
Joining Hilton means joining an award-winning workplace culture dedicated to creating exceptional experiences not only for guests but also for everyone who is a part of the Hilton family. This role offers an excellent opportunity to grow within a global hospitality leader, surrounded by supportive colleagues and enriched by a culture that values every team member’s contribution. Whether you are beginning your career or seeking a new challenge, Hilton provides a platform to thrive and make every stay exceptional through your dedication to hospitality excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or cashier roles preferred
- Ability to provide friendly and efficient guest service
- Proficiency in operating point-of-sale systems
- Strong communication and problem-solving skills
- Ability to work in a fast-paced hospitality environment
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a cashier or customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle cash and operate point-of-sale systems accurately
- Positive attitude and friendly demeanor
- Ability to resolve guest issues professionally and efficiently
- Basic math skills and attention to detail
Job Duties
- Delight our guests by bringing an upbeat and friendly attitude to all interactions and proactively making their experience special
- Handle transactions seamlessly by accurately totaling and processing guest payments using the point-of-sale system
- Manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates or cards
- Resolve guest concerns promptly and involve supervisors when necessary to ensure guest satisfaction
- Maintain a clean and organized workspace to provide a welcoming environment for guests
- Collaborate with team members to ensure smooth operations and excellent customer service
- Adhere to company policies and procedures to uphold Hilton's standards of hospitality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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