Food and Beverage Captain (Assistant Manager) OCEAN GRILL

The Setai is a renowned luxury hotel located in the heart of South Beach, Miami, celebrated for its serene and elegant environment that combines Asian traditions of simplicity and elegance with the iconic Art Deco history of South Beach. This oceanfront hotel provides a unique balance between the vibrant South Beach scene and a peaceful tropical hideaway, making it a preferred destination for discerning travelers seeking both relaxation and cultural immersion. The Setai’s mission is to offer unparalleled hospitality through Total Guest Satisfaction, ensuring every guest experiences the perfect blend of comfort, style, and personalized service in a setting that harmonizes with the natural beauty of the beach, sun, culture, and nightlife of the area.

The Food and Beverage position at The Setai is a key role within the hotel’s operations, dedicated to delivering an outstanding dining experience that aligns with the hotel's prestigious reputation. This full-time, non-management role focuses on maintaining positive guest relations, anticipating guest needs, and responding promptly to ensure consistency in service excellence. The successful candidate will be responsible for ensuring that the In-Room Dining service meets the high standards set by the hotel, communicating menu and beverage options to guests, and fostering repeat business through attentive and personalized guest interactions.

In this role, employees are expected to remain knowledgeable about current local and international restaurant trends to provide guests with an informed and enriching dining experience. Attention to detail is critical, as is maintaining the professional appearance and grooming standards required by The Setai. Safety is also a priority, with duties including the documentation of any hazards or violations to uphold a secure environment for both guests and staff. Collaboration with other hotel departments is essential to ensure smooth communication and operations. This position offers a competitive benefits package to full-time employees, including medical, dental, and vision insurance, retirement plans, generous paid time off, and various employee discounts, reflecting The Setai’s commitment to employee well-being and satisfaction. Importantly, The Setai does not offer work visas or relocation support for this position, making it essential for candidates to have valid work authorization. This role is ideal for professionals with a bachelor’s degree in Hospitality Management or a related field and at least three years of experience in a Food and Beverage role within a luxury hotel environment, seeking to advance their career in a prestigious, guest-focused setting.