Food and Beverage Attendant

Marriott International is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences across a diverse portfolio of renowned hotel brands. One of its distinctive brands, Courtyard by Marriott, caters specifically to the needs of business travelers, offering a convenient and comfortable environment tailored to enhance productivity and relaxation. Marriott International prides itself on fostering a work culture that values diversity, inclusion, and career growth, making it an employer of choice for individuals passionate about hospitality and customer service. The company operates worldwide with a commitment to non-discrimination and equal opportunity employment, ensuring a welcoming environment for all associates regardless of background or status.

This role is for a Guest Service Expert position at the Courtyard by Marriott located at 500 W 3rd St, Covington, Kentucky. As a Guest Service Expert, the individual plays a crucial role in creating memorable and unique experiences for guests by providing a range of services that go beyond merely serving food and drinks. This position is classified as full-time and non-management, with an hourly pay range of $14.50 to $15.00, including eligibility for tips.

The Guest Service Expert is integral in ensuring smooth and welcoming guest interactions by setting tables, effectively communicating with the kitchen staff, serving guests, and maintaining cleanliness of work areas and supplies. The role requires a hands-on approach, involving physical activity such as standing, walking, and moving over potentially uneven or slippery surfaces. The job also includes lifting and carrying objects weighing up to 25 pounds unassisted and up to 50 pounds with assistance, as well as tasks that require bending, twisting, pulling, and stooping.

Success in this role depends on adhering to company policies and quality standards, maintaining a professional appearance, and delivering exceptional guest service with attention to detail. The position encourages a proactive and attentive approach to daily responsibilities, ensuring all tasks are performed efficiently and safely to contribute positively to the guest experience and overall business operations.

Marriott International and Courtyard by Marriott emphasize the importance of teamwork and continuous improvement. Associates in this role are expected to be passionate about exceeding guest expectations, enjoy working in a collaborative environment, and be eager to learn and grow professionally. The company supports ongoing training and development, creating opportunities for career advancement within its extensive network of brands.

Joining Courtyard by Marriott means becoming part of a respected global organization dedicated to excellence in hospitality. Associates are empowered to perform their best work, fulfill their professional purpose, belong to a diverse and supportive team, and evolve into the best versions of themselves. This position offers not only a job but a meaningful career path within one of the most reputable names in the hospitality industry.