Food and Beverage Attendant

Norman Embassy Suites located at 2501 Conference Dr, Norman, OK 73069, is part of the esteemed Atrium Hospitality family, a company known for its commitment to creating exceptional guest experiences through its core values encapsulated by the Atrium SPIRIT. This spirit stands for Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork, forming the foundation of a positive and thriving work environment for all employees. Atrium Hospitality is renowned for fostering a culture that goes above and beyond to deliver memorable moments for guests while supporting its team members in their professional growth and personal well-being.

The hotel industry, particularly at Norman Embassy Suites, offers a dynamic and fulfilling career opportunity for individuals passionate about hospitality and service excellence. The Full-Time position at this location offers a competitive starting compensation of $13.00 per hour. This compensation reflects a balance of factors including experience, skills, qualifications, and the specific role location, ensuring fair pay and recognition of the unique contributions made by each team member.

The role primarily involves creating a welcoming and enjoyable guest experience through the preparation, presentation, and maintenance of complimentary breakfasts and/or evening receptions. Key responsibilities include maintaining cleanliness and stock levels across service and dining areas, engaging with guests to address their questions or concerns with professionalism and friendliness, and supporting various food service operations such as light food preparation, restocking, and bussing tables. This position emphasizes teamwork and communication, requiring the employee to collaborate consistently with colleagues to ensure efficient service flow and alignment during shift changes.

Safety and sanitation are pivotal aspects of the role, with a strong focus on adhering to food safety standards, proper food storage, and maintaining appropriate temperature controls. Employees are also expected to follow all safety, security, and company policies diligently, reporting any issues promptly to maintain a secure environment for both guests and staff members. The flexibility needed for this role includes the ability to stand, walk, bend, and lift up to 50 pounds throughout a shift, and availability across varying shifts including days, nights, weekends, and holidays.

This role is particularly suitable for individuals who may be new to the hospitality industry, as no prior experience is necessary; however, a positive attitude and a passion for teamwork are essential. Those with experience in restaurant, customer service, or cashier roles are preferred, offering a strong foundation for success. Certifications in Food Safety and Alcohol Awareness are required or must be obtained within 60 days of employment to ensure compliance and uphold Atrium Hospitality's standards.

Atrium Hospitality invests generously in its team members through career growth opportunities, emphasizing internal promotions, with 40 percent of management roles filled by internal candidates. Employees benefit from a comprehensive 401(k) plan with company match, extensive health coverage including medical, dental, and vision plans, and paid time off coupled with vacation incentives. Additional perks include DailyPay access, wellness programs, tuition reimbursement, and exclusive discounts across various brands and services.

At Atrium, the work atmosphere is described as stimulating, fun, and familial. Team members feel valued and supported in their growth journey, making it a standout place to build a long-term career. The company's commitment to diversity and inclusion is reflected in its equal opportunity employment policy, ensuring fair consideration for all candidates regardless of race, color, religion, sex, national origin, disability, or veteran status.

This role offers a gateway to a rewarding career in hospitality at a reputable hotel brand, making it an excellent choice for individuals eager to develop their skills, contribute positively to guest experiences, and grow within a supportive team environment.