Food and Beverage Associate

Round One Entertainment Inc. is a vibrant and dynamic entertainment company specializing in providing a fun and inclusive environment where people can enjoy activities like video games, bowling, karaoke, billiards, darts, and ping pong. As a leading family amusement center, Round One strives to offer exceptional customer experiences by combining entertainment, food, and beverage services in a lively atmosphere. With numerous facilities across various locations, the company emphasizes innovation and quality to maintain its position as a top destination for social and recreational activities. Round One is committed to creating an enjoyable workplace that values teamwork, enthusiasm, and friendliness, making it an excellent place for outgoing individuals who love to interact with customers.

The Food and Beverage Associate role at Round One Entertainment is crucial in maintaining the high standards of service and customer satisfaction that the company upholds. This position involves providing outstanding customer service within the food and beverage department while supporting the overall operation of the entertainment venue. Successful candidates will operate point-of-sale registers for food, drinks, and recreational activities such as bowling and karaoke, ensuring accurate transaction processing and smooth customer experiences. The role requires preparing food and beverage items in alignment with company policies, resetting and cleaning seating areas, and managing inventory of food, beverages, plates, cups, and utensils to comply with store guidelines.

Employees in this role are also responsible for operational tasks like conducting opening and closing procedures, including cash till management and kitchen cleaning. The position demands high energy and flexibility, especially since open availability during nights and weekends is preferred, to meet the demands of busy entertainment periods. To ensure the safety and cleanliness of the environment, staff also perform restroom checks, clean areas, and handle laundry related to cleaning rags. Handling customer requests with a friendly and polite demeanor remains a core part of the job, helping to maintain the welcoming atmosphere Round One is known for.

Additional responsibilities include managing age restriction enforcement for alcohol service, lost and found protocols, and continuously seeking efficiency improvements in department workflows. The physical demands of the role require employees to be active, capable of standing and walking for extended periods, with the ability to bend, stretch, climb, and move within tight spaces. Lifting or assisting in moving items weighing up to 100 pounds is also part of the job requirement. The work environment is often loud and busy, reflecting the energetic nature of the amusement center.

Working at Round One comes with appealing benefits that cater to the interests of its staff and promote work-life balance. Employees enjoy complimentary recreational perks such as one hour of non-prize arcade gameplay per week, 90 minutes of bowling with shoe rental included, and one hour of karaoke or billiards weekly. Additionally, staff members receive a 50 percent discount on food items during their shifts and one complimentary beverage per working shift. These benefits reflect the company’s dedication to making the workplace enjoyable and rewarding.

This position requires a high school diploma or GED with a minimum of one to two years of experience in hospitality or retail environments. Previous experience in a bowling or entertainment setting and bartending skills are preferred but not mandatory. Candidates must be at least 21 years old to handle alcohol and should possess strong communication skills along with a friendly and outgoing personality. Joining Round One Entertainment means becoming part of a lively, engaging team environment where making customers smile is a top priority.