Food & Beverage Associate

Round One Entertainment is a leading entertainment company specializing in providing a diverse and engaging experience under one roof. The company is renowned for its comprehensive full-service entertainment facilities that include bowling, arcade games (with a unique selection of exclusive Japan imports), crane machines, billiards, karaoke, and a variety of food and beverage options. Round One Entertainment is dedicated to delivering unforgettable moments and fun-filled experiences for guests of all ages, making it a popular destination in high-traffic areas. With locations across several regions, Round One Entertainment has established a reputation for quality, safety, and customer satisfaction within the entertainment industry.

The new Round One Entertainment location at The Shops at Skyview in Flushing, NY, is set to open in early July. This location promises to bring the same vibrant, energetic atmosphere that the company is known for, combining state-of-the-art arcade and bowling facilities with excellent food and beverage offerings. The establishment employs a team-oriented work culture focused on maintaining a welcoming environment while providing exceptional service to guests.

The role of Customer Associate at this new venue is integral to the daily operations of multiple departments including Amusement, Bowling, Food and Beverage, Cleaning, and Facilities Mechanic. These associates are the frontline personnel who actively engage with customers, help maintain the facility’s appearance and functionality, and contribute to the smooth operation of all entertainment and service areas. This is a part-time position requiring 20-25 hours per week with shifts covering the store's operating hours from 10:00 AM to 2:00 AM, including weekends and holidays. The hourly pay is competitive at $17.50 per hour, with additional benefits designed to enhance job satisfaction and employee enjoyment.

Customer Associates have diverse responsibilities depending on their assigned department. For example, those in amusement manage game card sales, prize redemptions, and inventory while keeping the arcade floor inviting and welcoming. Bowling associates manage lane assignments, assist with equipment, and help customers enjoy promotions and events. Associates in Food and Beverage prepare and serve food and drinks, manage inventory, and maintain cleanliness in service areas. Cleaning associates ensure the pristine condition of the facility, including restrooms and arcade areas, adhering to safety standards. Facilities Mechanics handle the maintenance and repair of bowling, arcade, and Spo-Cha equipment, performing preventive maintenance and supporting multiple store locations.

This multifaceted role demands a candidate who is energetic, customer-focused, and capable of working in a dynamic, fast-paced environment with a high volume of guest interactions. It also requires individuals who are responsible and attentive to detail, especially regarding safety, cleanliness, and operational standards. Employees benefit from various unique perks such as one hour of arcade play per week, 90 minutes of bowling with included shoes weekly, one hour of karaoke or billiards time, a 50% discount on food during shifts, and one free beverage per shift. These perks underline Round One’s commitment to fostering a positive and engaging workplace culture.

Overall, this position is ideal for someone passionate about entertainment and customer service, eager to be part of an exciting new team, and ready to contribute to creating memorable experiences for guests at the new Flushing location. Round One Entertainment emphasizes growth, teamwork, and fun, offering its employees a chance to grow within the company while enjoying the dynamic environment of entertainment industry operations.