Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal allowance
Job Description
The Boulders Resort and Spa is a luxurious and expansive high-end resort situated on 1,300 acres of the scenic Sonoran Desert foothills, offering breathtaking panoramic views of ancient boulder formations estimated to be 12 million years old. As part of the prestigious Hilton Curio Collection, this 33,000 sq. ft. resort delivers an exclusive hospitality experience centered around a luxurious spa, championship golf courses, and a variety of stylish dining options. Guests at The Boulders can enjoy exquisite cuisine and stunning views at multiple venues including the Palo Verde Restaurant, Discovery Lounge, Resort Pool, The Grill, Bogeys Bar, and In-Room Dining services. The resort's reputation for elegance and exceptional service makes it a destination of choice for travelers seeking both relaxation and adventure in a unique southwestern setting.
The Food and Beverage Assistant Manager at The Boulders Resort and Spa plays a vital role as part of the leadership team responsible for overseeing the entire Food and Beverage department operations. This position demands a highly motivated and proactive individual who leads by example and inspires a culture of exceptional service and teamwork. Tasked with maintaining and enhancing the high standards expected at a 4-star resort, the Assistant Manager ensures quality across all facets of food, beverage, and service operations. Working closely with various teams, including culinary experts and guest service staff, they help cultivate an environment where guest experience and satisfaction are paramount.
Key responsibilities include the selection, training, and development of associates to nurture career growth and maintain top service performers. The role focuses on coordinating daily operations, implementing effective cost controls across food, beverage, and labor, and consistently seeking innovative ways to improve offerings and increase revenue through creative promotional programs and upselling strategies. As a critical communicator, the Food and Beverage Assistant Manager facilitates daily meetings to ensure open dialogue and alignment within the team, emphasizing the importance of each team member's contribution to the resort's overall success.
This role requires an individual with excellent organizational skills, attention to detail, and the flexibility to manage dynamic schedules, including evenings, weekends, and holidays. Proficiency in computer skills such as Word and Excel, strong communication abilities, and the capacity to translate the resort's vision into actionable steps are essential. The Food and Beverage Assistant Manager will foster a collaborative, inclusive work environment focused on delivering unparalleled guest experiences and operational excellence at one of the region's most distinguished luxury resorts.
The Food and Beverage Assistant Manager at The Boulders Resort and Spa plays a vital role as part of the leadership team responsible for overseeing the entire Food and Beverage department operations. This position demands a highly motivated and proactive individual who leads by example and inspires a culture of exceptional service and teamwork. Tasked with maintaining and enhancing the high standards expected at a 4-star resort, the Assistant Manager ensures quality across all facets of food, beverage, and service operations. Working closely with various teams, including culinary experts and guest service staff, they help cultivate an environment where guest experience and satisfaction are paramount.
Key responsibilities include the selection, training, and development of associates to nurture career growth and maintain top service performers. The role focuses on coordinating daily operations, implementing effective cost controls across food, beverage, and labor, and consistently seeking innovative ways to improve offerings and increase revenue through creative promotional programs and upselling strategies. As a critical communicator, the Food and Beverage Assistant Manager facilitates daily meetings to ensure open dialogue and alignment within the team, emphasizing the importance of each team member's contribution to the resort's overall success.
This role requires an individual with excellent organizational skills, attention to detail, and the flexibility to manage dynamic schedules, including evenings, weekends, and holidays. Proficiency in computer skills such as Word and Excel, strong communication abilities, and the capacity to translate the resort's vision into actionable steps are essential. The Food and Beverage Assistant Manager will foster a collaborative, inclusive work environment focused on delivering unparalleled guest experiences and operational excellence at one of the region's most distinguished luxury resorts.
Job Requirements
- 4+ years experience in a leadership role in Food and Beverage at a high-end resort
- Ability to encourage, lead and manage a team by example
- Knowledge of food, wine, sales, invoicing etc.
- Well organized, detail-oriented with excellent follow-up, and a high level of creativity, enthusiasm and flexibility
- Strong computer skills including Word and Excel
- Must possess excellent communication skills both internally and externally
- Ability to convert vision into specific and tangible actions
- Flexible schedule, able to work evenings, weekends and holidays
Job Qualifications
- 4+ years experience in a leadership role in Food and Beverage at a high-end resort
- Ability to encourage, lead and manage a team by example
- Knowledge of food, wine, sales, invoicing etc.
- Strong computer skills including Word and Excel
- Excellent communication skills both internally and externally
- Ability to convert vision into specific and tangible actions
- Well organized, detail-oriented with a high level of creativity, enthusiasm and flexibility
Job Duties
- Ensure the implementation and maintenance of standards of food, beverage and service quality of a 4-star resort
- Help select, train and develop associates to ensure quality recruitment, retention, and career growth that leads to top service performers
- Plan, direct, assign and delegate responsibility for all functions of the Lodge's Food & Beverage department areas to meet daily operational needs and guest expectations
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Implement effective cost controls for food, beverage and labor
- Ensure communication is key and ensure daily stand-up meetings are held with associates in the various Food and beverage department areas
- Work closely with the culinary team to ensure flawless execution to create a destination-of-choice environment for both hotel and external guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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