Busch Gardens Tampa logo

Food & Beverage Ambassador

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Flexible
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Benefits

free park admission
Discounts on park admission tickets and passes for family and friends
park discounts on food
park discounts on merchandise
Scholarship Opportunities
exclusive employee events
Giveaways

Job Description

Busch Gardens is a premier amusement park known for delivering an unmatched blend of thrilling attractions, immersive experiences, and exceptional guest services. As a major player in the entertainment and hospitality industry, Busch Gardens offers visitors from around the world a dynamic environment where excitement and fun come together to create lasting memories. This establishment prides itself on a culture of enthusiasm, dedication, and guest satisfaction, making it a sought-after destination for both entertainment and career opportunities. Busch Gardens operates with a strong commitment to quality, inclusivity, and creating a welcoming space for employees and guests alike.\n\nThe company is currently hiring for a Food and Beverage team member role designed to enhance the dining experience across various venues within the park. This role is integral to the park's guest services team, ensuring that visitors enjoy prompt, courteous, and informed service in restaurants, carts, kiosks, specialty snack areas, coffee shops, and dessert stations. The role offers an hourly wage of $14, complemented by a tipped pool program that enhances earnings potential, and includes one complimentary meal per shift. Employment in this position is characterized by an energetic and fast-paced atmosphere, requiring individuals who are committed to delivering exceptional guest service with a friendly and professional demeanor.\n\nAs a Food and Beverage team member, the individual will be responsible for welcoming and assisting guests enthusiastically, providing detailed information about food and beverage options, making personalized recommendations, and catering to dietary restrictions and special needs. The position requires effective handling of orders and payments, maintaining cleanliness and hygiene standards, managing monetary transactions responsibly, and supporting the overall guest satisfaction agenda. This role demands physical stamina as the working conditions include both indoor and outdoor environments, often requiring standing and walking for extended periods and the ability to lift or carry items up to 50 pounds. Candidates will be expected to complete all required training programs, including ServSafe and Responsible Beverage Service training, ensuring compliance with health and safety regulations. The ability to operate point of sale systems and maintain accurate transaction and sales records is essential.\n\nThis opportunity at Busch Gardens is ideal for individuals who thrive in dynamic environments, enjoy interacting positively with guests, and possess strong organizational and multitasking skills. Previous experience in cash handling, food service, or theme parks is highly desirable but not mandatory. Beyond competitive compensation, employees enjoy additional perks such as free park admission, discounts on admission tickets for friends and family, merchandise and food discounts, scholarship opportunities, and exclusive employee events and giveaways. Busch Gardens fosters a diverse and inclusive workplace, welcoming applicants regardless of age, race, gender, or background, promoting equal opportunity and a supportive work culture.

Job Requirements

  • At least 18 years old
  • ability to sell bottled alcohol
  • ability to work indoors and outdoors, in a variety of weather conditions
  • commitment to exceptional guest service
  • ability to learn/use point of sale (payment register) systems
  • outstanding communication and interpersonal skills
  • strong organizational and multi-tasking abilities
  • ability to lift, carry, push and pull up to 50 lbs
  • ability to walk and stand extensively
  • ability to complete all required training, including ServSafe and RCS responsible vendor training
  • flexibility in working varied shifts

Job Qualifications

  • Outstanding communication and interpersonal skills
  • strong organizational and multi-tasking abilities
  • ability to learn and use point of sale (payment register) systems
  • commitment to exceptional guest service
  • previous cash handling experience preferred
  • food service and/or theme park experience highly desirable

Job Duties

  • Enthusiastically greet and welcome guests
  • provide information to guests on food and beverage products being offered
  • make recommendations to fit each guest’s needs
  • support dietary restrictions, allergies and special needs
  • take orders in a prompt manner and ensure execution of delivery
  • maintain a clean working environment
  • operate payment register
  • maintain monies and sales information for audit and balance
  • follow monetary handling procedures
  • prepare and carry vending trays

Job Criteria

Experience

No experience required


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