Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.50 - $18.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
One hour to play arcade games per week
90 minutes of bowling per week with shoes included
One hour of karaoke/billiards per week
50% discount on food items per working shift
One complimentary beverage per working shift
Job Description
Round One Entertainment Inc. is a premier entertainment company specializing in providing a unique combination of video games, bowling, karaoke, billiards, darts, and arcade experiences. Established as a leader in the family entertainment industry, Round One offers a vibrant and fun environment where guests of all ages can enjoy a variety of recreational activities. Their venues are known for offering a clean, safe, and friendly atmosphere where exceptional customer service is prioritized, making it a favorite destination for social gatherings, celebrations, and casual outings. As a dynamic entertainment company, Round One continuously seeks passionate and outgoing individuals who thrive in engaging with customers and contributing to a lively, enjoyable setting.
This current role focuses on supporting the Food and Beverage Department while delivering outstanding customer service in a fast-paced, interactive entertainment environment. The position primarily requires operating the point-of-sale (POS) register for food, drinks, bowling, and other recreational facility usage. Employees will prepare food and beverage items according to company standards, maintain cleanliness of food court areas, and manage inventory across multiple departments. Responsibilities also include washing dishes and utensils, performing all necessary opening and closing procedures, and ensuring the proper handling, storage, and rotation of food and beverage stock.
Successful candidates will enhance the overall guest experience by responding promptly and courteously to customer needs with a friendly demeanor. This position demands flexibility, as working nights and weekends is often required to accommodate the busy hours typical in entertainment centers. Applicants must be at least 21 years old to serve alcohol and have a high school diploma or GED to be eligible. Previous experience in hospitality or retail is beneficial, with familiarity in a bowling or entertainment setting considered an asset but not mandatory.
The work environment is lively and sometimes noisy, reflective of the active nature of entertainment centers. Employees should be physically capable of standing and walking for long periods and performing tasks that require bending, stretching, and lifting with assistance. Round One offers a supportive workplace where team members are encouraged to seek improvements that enhance operational efficiency and customer satisfaction. With an emphasis on maintaining a clean and safe work area, this role integrates essential customer service duties alongside the behind-the-scenes operational tasks vital to the smooth running of the facility.
Round One Entertainment Inc. provides a fun and rewarding work atmosphere that includes unique employee benefits such as free gaming time, discounts on food, and complimentary beverages during shifts. This position represents an excellent opportunity for individuals passionate about entertainment and hospitality to grow their skills in a dynamic and enjoyable environment. Those who thrive in social settings and enjoy contributing to guest experiences will find this role fulfilling and engaging, aligning professional growth with personal interests.
This current role focuses on supporting the Food and Beverage Department while delivering outstanding customer service in a fast-paced, interactive entertainment environment. The position primarily requires operating the point-of-sale (POS) register for food, drinks, bowling, and other recreational facility usage. Employees will prepare food and beverage items according to company standards, maintain cleanliness of food court areas, and manage inventory across multiple departments. Responsibilities also include washing dishes and utensils, performing all necessary opening and closing procedures, and ensuring the proper handling, storage, and rotation of food and beverage stock.
Successful candidates will enhance the overall guest experience by responding promptly and courteously to customer needs with a friendly demeanor. This position demands flexibility, as working nights and weekends is often required to accommodate the busy hours typical in entertainment centers. Applicants must be at least 21 years old to serve alcohol and have a high school diploma or GED to be eligible. Previous experience in hospitality or retail is beneficial, with familiarity in a bowling or entertainment setting considered an asset but not mandatory.
The work environment is lively and sometimes noisy, reflective of the active nature of entertainment centers. Employees should be physically capable of standing and walking for long periods and performing tasks that require bending, stretching, and lifting with assistance. Round One offers a supportive workplace where team members are encouraged to seek improvements that enhance operational efficiency and customer satisfaction. With an emphasis on maintaining a clean and safe work area, this role integrates essential customer service duties alongside the behind-the-scenes operational tasks vital to the smooth running of the facility.
Round One Entertainment Inc. provides a fun and rewarding work atmosphere that includes unique employee benefits such as free gaming time, discounts on food, and complimentary beverages during shifts. This position represents an excellent opportunity for individuals passionate about entertainment and hospitality to grow their skills in a dynamic and enjoyable environment. Those who thrive in social settings and enjoy contributing to guest experiences will find this role fulfilling and engaging, aligning professional growth with personal interests.
Job Requirements
- High School diploma or GED
- minimum one to two years experience in hospitality or retail
- age 21 or older to serve and handle alcohol
- open availability especially nights and weekends
- ability to stand and walk for extended periods
- ability to bend, stretch, twist, and climb in small spaces
- ability to lift or move up to 100 lbs with assistance
- ability to handle food and beverage preparation
- ability to operate POS systems
- ability to maintain a clean and safe work area
Job Qualifications
- High School diploma or GED
- one to two years of experience in hospitality or retail environment
- basic knowledge of food and beverage preparation
- ability to operate POS systems
- strong customer service skills
- physical ability to perform job tasks including standing for extended periods
- familiarity with safety and sanitation standards
- preferred experience in a bowling establishment
- excellent communication and interpersonal skills
Job Duties
- Operates POS register for food and drinks including bar register when directed
- prepares food and beverage items according to company standards
- resets and buses the food court seating area
- washes and dries dishes, glasses, and other cooking/food prep utensils
- conducts all opening and closing procedures including cash tills and kitchen cleaning
- manages food and beverage inventory based on store policies
- maintains proper temperature for refrigerators and freezers
- manages plates, cups, and utensil inventory
- conducts restroom checks and cleaning including laundry of rags
- responds to customers’ requests politely with a friendly demeanor
- operates POS system to collect payments and allocate bowling lanes
- lends out facility and equipment like karaoke, billiards, darts, ping pong
- issues cards and credits for arcade
- performs other duties assigned by Store Management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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