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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Genki Sushi USA, Inc. is a well-established restaurant chain renowned for its innovative approach to Japanese cuisine, particularly sushi. The company prides itself on delivering high-quality dining experiences with a focus on customer satisfaction and operational excellence. As a recognized leader in the fast-casual dining segment, Genki Sushi emphasizes efficiency, cleanliness, and hospitality, creating a welcoming atmosphere for guests while maintaining strict standards of food safety and service. The company's workforce is integral to its continued success, with a commitment to training and career development to help employees grow within the organization and the industry as a whole.
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Job Requirements
- Neat, clean, and well-groomed appearance
- Basic knowledge of food and beverage service standards
- Able to serve alcohol if required
- Tuberculosis clearance as per Department of Health food handler guidelines (Hawaii only)
- Appropriate Food Handlers Card (Washington only)
- Fluent in English reading, writing, and speaking
- Ability to communicate clearly verbally and in writing
- Must be able to stand and walk constantly
- Able to bend, stoop, reach, and twist frequently
- Ability to lift up to 40 pounds and move up to 50 pounds continuously
- Must operate and clean restaurant equipment including POS system, seating system, cash register, ordering tablet, beverage fountain, and miso soup dispenser
- Must operate, load, and unload trash compactor
- Must attend all scheduled shifts and mandatory meetings
- Adheres to all State OSHA, food, and sanitation requirements.
Job Qualifications
- High school diploma or equivalent preferred
- Basic knowledge of food and beverage service standards
- Familiarity with customer relations and etiquette
- Ability to serve alcohol where applicable
- Effective verbal and written communication skills in English
- Ability to handle customer service situations with professionalism
- Willingness to learn and adapt to multiple duty stations
- Organizational skills and attention to cleanliness
- Ability to recall and promote menu items
- Ability to operate point-of-sale and other restaurant equipment
- Ability to follow safety and sanitation protocols
- Ability to work flexible hours including weekends and holidays
- Ability to communicate clearly and collaborate with management and team.
Job Duties
- Complies with all company policies and procedures
- Maintains dining room cleanliness and organization consistently
- Ensures proper sanitation of the dining room area according to company standards
- Works with management to ensure cleanliness of restaurant's interior and exterior premises
- Ensures customer satisfaction with their dining experience daily
- Demonstrates and follows proper customer service standards
- Handles disgruntled customers calmly and professionally
- Notifies supervisors or managers of any customer complaints
- Attends all pre- and post-shift briefings and scheduled meetings
- Learns and becomes competent in all duty stations
- Performs essential job functions as a FOH staff member
- Acts as server, host, and cashier
- Efficiently runs all front-of-house stations including host, cashier, refreshment, and bar
- Assists with storage and organization of deliveries
- Follows safe stock levels as per company standards
- Communicates operational issues and service concerns to supervisors or managers promptly
- Performs other assignments as directed by supervisors or managers
- Checks and works all scheduled shifts as posted
- Notifies supervisors or managers of any personnel changes
- Attends mandatory staff meetings
- Adheres to all State OSHA, food, and sanitation requirements
- Maintains organizational skills, cleanliness, and neatness in work environment
- Recites and promotes menu items
- Works primarily indoors in a restaurant environment
- Exposed to varied temperatures including kitchen and freezer areas
- Uses chemicals for cleaning and sanitation
- Works 4-6 hours per shift with varying weekly schedules
- Required to work at least 35 hours per week including nights, weekends, and holidays.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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