Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Genki Sushi USA, Inc. is a well-established restaurant chain renowned for its innovative approach to Japanese cuisine, particularly sushi. The company prides itself on delivering high-quality dining experiences with a focus on customer satisfaction and operational excellence. As a recognized leader in the fast-casual dining segment, Genki Sushi emphasizes efficiency, cleanliness, and hospitality, creating a welcoming atmosphere for guests while maintaining strict standards of food safety and service. The company's workforce is integral to its continued success, with a commitment to training and career development to help employees grow within the organization and the industry as a whole.
The Front of House-Trainee (FOH-T) position at Genki Sushi USA represents an entry-level opportunity designed to immerse new employees in the various facets of restaurant operations. Under the guidance of Senior and Store Managers (T-4 level), individuals in this role receive comprehensive training, learning routine tasks and procedures that build foundational skills essential for success in the food service sector. This trainee role is structured over a 90-day probationary period, during which employees develop competence across all front-of-house stations, including hosting, cashiering, serving, and maintaining cleanliness. This structure not only supports the development of technical abilities but also encourages strong customer service practices, effective communication, and operational awareness.
Working at Genki Sushi as a FOH-T allows individuals to gain valuable industry experience in a supportive learning environment. The company offers clear instructions and expectations, with a focus on routine assignments to help employees become proficient in necessary job functions. This approach enables newcomers to gradually build confidence and mastery in their duties, preparing them for future career advancements within the company. Employees are expected to embody professionalism, demonstrate patience and calmness in handling customer complaints, and communicate clearly with management to ensure any issues are promptly addressed.
The restaurant environment is dynamic, requiring flexibility in work hours, including nights, weekends, and holidays, to meet the operational needs of the business. Employees must be capable of standing and walking for extended periods, lifting moderately heavy items, and performing cleaning duties that comply with state and company sanitation standards. Additionally, FOH-T staff are responsible for maintaining the overall cleanliness and organization of the dining and front-of-house areas, thereby contributing to a positive customer experience.
Overall, this position offers a comprehensive introduction to front-of-house restaurant operations with the support of a leading brand in the sushi dining market. Genki Sushi USA is dedicated to fostering a respectful, efficient, and rewarding workplace where trainees can develop essential skills, gain hands-on experience, and build a foundation for a lasting career in the hospitality industry.
The Front of House-Trainee (FOH-T) position at Genki Sushi USA represents an entry-level opportunity designed to immerse new employees in the various facets of restaurant operations. Under the guidance of Senior and Store Managers (T-4 level), individuals in this role receive comprehensive training, learning routine tasks and procedures that build foundational skills essential for success in the food service sector. This trainee role is structured over a 90-day probationary period, during which employees develop competence across all front-of-house stations, including hosting, cashiering, serving, and maintaining cleanliness. This structure not only supports the development of technical abilities but also encourages strong customer service practices, effective communication, and operational awareness.
Working at Genki Sushi as a FOH-T allows individuals to gain valuable industry experience in a supportive learning environment. The company offers clear instructions and expectations, with a focus on routine assignments to help employees become proficient in necessary job functions. This approach enables newcomers to gradually build confidence and mastery in their duties, preparing them for future career advancements within the company. Employees are expected to embody professionalism, demonstrate patience and calmness in handling customer complaints, and communicate clearly with management to ensure any issues are promptly addressed.
The restaurant environment is dynamic, requiring flexibility in work hours, including nights, weekends, and holidays, to meet the operational needs of the business. Employees must be capable of standing and walking for extended periods, lifting moderately heavy items, and performing cleaning duties that comply with state and company sanitation standards. Additionally, FOH-T staff are responsible for maintaining the overall cleanliness and organization of the dining and front-of-house areas, thereby contributing to a positive customer experience.
Overall, this position offers a comprehensive introduction to front-of-house restaurant operations with the support of a leading brand in the sushi dining market. Genki Sushi USA is dedicated to fostering a respectful, efficient, and rewarding workplace where trainees can develop essential skills, gain hands-on experience, and build a foundation for a lasting career in the hospitality industry.
Job Requirements
- Neat, clean, and well-groomed appearance
- Basic knowledge of food and beverage service standards
- Able to serve alcohol if required
- Tuberculosis clearance as per Department of Health food handler guidelines (Hawaii only)
- Appropriate Food Handlers Card (Washington only)
- Fluent in English reading, writing, and speaking
- Ability to communicate clearly verbally and in writing
- Must be able to stand and walk constantly
- Able to bend, stoop, reach, and twist frequently
- Ability to lift up to 40 pounds and move up to 50 pounds continuously
- Must operate and clean restaurant equipment including POS system, seating system, cash register, ordering tablet, beverage fountain, and miso soup dispenser
- Must operate, load, and unload trash compactor
- Must attend all scheduled shifts and mandatory meetings
- Adheres to all State OSHA, food, and sanitation requirements.
Job Qualifications
- High school diploma or equivalent preferred
- Basic knowledge of food and beverage service standards
- Familiarity with customer relations and etiquette
- Ability to serve alcohol where applicable
- Effective verbal and written communication skills in English
- Ability to handle customer service situations with professionalism
- Willingness to learn and adapt to multiple duty stations
- Organizational skills and attention to cleanliness
- Ability to recall and promote menu items
- Ability to operate point-of-sale and other restaurant equipment
- Ability to follow safety and sanitation protocols
- Ability to work flexible hours including weekends and holidays
- Ability to communicate clearly and collaborate with management and team.
Job Duties
- Complies with all company policies and procedures
- Maintains dining room cleanliness and organization consistently
- Ensures proper sanitation of the dining room area according to company standards
- Works with management to ensure cleanliness of restaurant's interior and exterior premises
- Ensures customer satisfaction with their dining experience daily
- Demonstrates and follows proper customer service standards
- Handles disgruntled customers calmly and professionally
- Notifies supervisors or managers of any customer complaints
- Attends all pre- and post-shift briefings and scheduled meetings
- Learns and becomes competent in all duty stations
- Performs essential job functions as a FOH staff member
- Acts as server, host, and cashier
- Efficiently runs all front-of-house stations including host, cashier, refreshment, and bar
- Assists with storage and organization of deliveries
- Follows safe stock levels as per company standards
- Communicates operational issues and service concerns to supervisors or managers promptly
- Performs other assignments as directed by supervisors or managers
- Checks and works all scheduled shifts as posted
- Notifies supervisors or managers of any personnel changes
- Attends mandatory staff meetings
- Adheres to all State OSHA, food, and sanitation requirements
- Maintains organizational skills, cleanliness, and neatness in work environment
- Recites and promotes menu items
- Works primarily indoors in a restaurant environment
- Exposed to varied temperatures including kitchen and freezer areas
- Uses chemicals for cleaning and sanitation
- Works 4-6 hours per shift with varying weekly schedules
- Required to work at least 35 hours per week including nights, weekends, and holidays.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
