FOH Support - MOHI at The Grove

The Leal Hospitality Group is a distinguished collection of properties located in the picturesque Central Coast region of California, specifically in Morgan Hill and Hollister. Rooted deeply in the natural beauty that defines this area, the group offers a unique blend of urban and rural assets. Their diverse portfolio includes restaurants, wineries, event venues, and both full-service and select-service boutique hotels. Together, these properties provide guests with memorable experiences that celebrate the everyday moments as well as once-in-a-lifetime special occasions. The group's approach to hospitality focuses on inspiring guests to relax, enjoy, and savor life’s pleasures in elegant and welcoming environments.

As part of this vibrant hospitality group, the Front of House (FOH) Support role is a key position dedicated to delivering outstanding customer service with enthusiasm, professionalism, and a friendly demeanor. This role involves extensive cross-training across all FOH functions including cashiering, barista duties, table setting, bussing, and food running. The FOH Support team member is responsible for guiding guests through menu selections with comprehensive knowledge of the food and beverage offerings. Providing a seamless dining experience from greeting guests as they arrive to ensuring the cleanliness and safety of the front-of-house areas is central to this role. Collaboration with the entire team is essential to delivering an exceptional guest experience.

In this position, the FOH Support will perform all side work necessary to maintain the operation’s high standards. Tasks include sanitation, cleaning, restocking, and assisting with event setups ensuring that the venue is always ready to impress. The ability to respond promptly and courteously to guest inquiries and requests is critical, as is meticulous attention to detail to uphold cleanliness and safety standards.

This role demands a proactive and energetic team player who thrives in a fast-paced environment. Adaptability is crucial, with work schedules requiring flexibility including evenings, weekends, holidays, and split shifts. With previous restaurant experience preferred, candidates should have excellent verbal communication and interpersonal skills. Certifications such as the California Food Handler Certificate and an ABC-approved Responsible Beverage Server Training Certificate are required to ensure compliance with health and safety regulations.

The FOH Support position offers an exciting opportunity to join a hospitality group that values high-quality service, teamwork, and a commitment to excellence. Candidates passionate about enhancing guest experiences in a beautiful and dynamic setting will find this role highly rewarding. Join the Leal Hospitality Group and become part of a team dedicated to creating extraordinary moments for every guest.