FOH Support (Host, Busser)

McKinney, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $2.13 - $9.42

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Job Description

Keke's Breakfast Cafe is a beloved restaurant known for its warm hospitality and commitment to delivering a delightful dining experience. Renowned for its delicious breakfast and brunch offerings, this cafe prides itself on a welcoming atmosphere that makes every guest feel special from the moment they walk through the door. With a focus on quality food and exceptional customer service, Keke's Breakfast Cafe has established itself as a favorite spot for locals and visitors alike. The restaurant environment is fast-paced and energetic, emphasizing teamwork, attention to detail, and a passion for hospitality.

The Front of House Support team mem... Show More

Job Requirements

Must be able to stand for extended periods
Ability to perform physical tasks including lifting and cleaning
Availability to work flexible hours including weekends and holidays

Job Qualifications

Previous experience in a customer service role or hospitality setting preferred but not required
Excellent communication and interpersonal skills with a friendly and welcoming demeanor
Ability to work in a fast-paced environment while maintaining attention to detail
Strong organizational skills and the ability to manage multiple tasks simultaneously
Knowledge of basic food safety practices and ability to follow health regulations
Reliable transportation to and from work

Job Duties

Warmly and graciously greet all guests upon arrival ensuring they feel welcomed
Greet guests entering the restaurant whenever possible providing a friendly first impression
When immediate seating is unavailable record guest names party sizes and issue pagers for a smooth waiting experience
Provide guests with estimated wait times and keep them informed throughout their wait
Page guests when their tables are ready thanking them for their patience and inquiring about the number of children in their party
Escort guests to their tables with menus and silverware ensuring a seamless transition
Accommodate special seating requests whenever feasible balancing customer flow in service sections
Upon seating inform guests of their server’s name to enhance the personal touch
Thank guests as they leave and invite them to return reinforcing a welcoming environment
Maintain cleanliness in the host area including floors and door glass to ensure a tidy appearance
Remove used tableware promptly as guests finish keeping the dining area organized
Clear tables after guests taking tableware to bus bins and placing items in their designated washing areas
Respond promptly and appropriately to guest requests communicating needs to servers as necessary
Collaborate with servers and fellow hosts to ensure efficient seating and optimal table utilization
Assist servers with plate removal especially during peak periods and with large parties
Keep all front of house areas clean including floors around trash cans and walkways
Be proactive in maintaining cleanliness by promptly cleaning tabletops chairs and booths between seatings as well as checking and cleaning floors as needed
Thank guests as they leave to leave a lasting positive impression
Be flexible and available to fill in where needed to ensure smooth and efficient operations as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

No experience required

Job Location

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