Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $2.13 - $9.42
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Keke's Breakfast Cafe is a beloved restaurant known for its warm hospitality and commitment to delivering a delightful dining experience. Renowned for its delicious breakfast and brunch offerings, this cafe prides itself on a welcoming atmosphere that makes every guest feel special from the moment they walk through the door. With a focus on quality food and exceptional customer service, Keke's Breakfast Cafe has established itself as a favorite spot for locals and visitors alike. The restaurant environment is fast-paced and energetic, emphasizing teamwork, attention to detail, and a passion for hospitality.
The Front of House Support team member at Keke's Breakfast Cafe plays a crucial role in shaping the guest experience. As the initial point of contact, this position involves greeting guests warmly, managing seating logistics, and maintaining the flow of the dining room. The team member is responsible for creating an inviting atmosphere that encourages patrons to relax and enjoy their meal. This role requires excellent communication skills, a friendly demeanor, and strong organizational abilities to handle multiple guests efficiently. Additionally, the Front of House Support team member assists servers by clearing tables, maintaining cleanliness, and responding to guest requests, ensuring that operations run smoothly during busy periods.
The position is hourly with a pay range starting from $2.13 and up to $9.42, reflecting factors such as location and experience. This role requires physical stamina to stand for extended periods and perform tasks like lifting and cleaning. The schedule may vary, including weekends and holidays, demanding flexibility from team members. Keke's Breakfast Cafe values diversity and equal employment opportunity, fostering an inclusive workplace where every employee is respected and supported. The cafe also participates in E-Verify to confirm work authorization for all new hires.
In this supportive and dynamic role, team members have the opportunity to contribute significantly to the overall guest satisfaction and success of the restaurant. Being proactive, accommodating special seating requests, and fostering a positive environment are key aspects of the job. The cafe encourages collaboration among staff to ensure efficient seating and excellent service. Front of House Support employees are the ambassadors of the dining experience, making essential first impressions that shape how guests perceive their visit. If you enjoy working in a lively setting and are passionate about hospitality, this role offers a fulfilling opportunity to be part of a respected establishment dedicated to quality and guest care.
The Front of House Support team member at Keke's Breakfast Cafe plays a crucial role in shaping the guest experience. As the initial point of contact, this position involves greeting guests warmly, managing seating logistics, and maintaining the flow of the dining room. The team member is responsible for creating an inviting atmosphere that encourages patrons to relax and enjoy their meal. This role requires excellent communication skills, a friendly demeanor, and strong organizational abilities to handle multiple guests efficiently. Additionally, the Front of House Support team member assists servers by clearing tables, maintaining cleanliness, and responding to guest requests, ensuring that operations run smoothly during busy periods.
The position is hourly with a pay range starting from $2.13 and up to $9.42, reflecting factors such as location and experience. This role requires physical stamina to stand for extended periods and perform tasks like lifting and cleaning. The schedule may vary, including weekends and holidays, demanding flexibility from team members. Keke's Breakfast Cafe values diversity and equal employment opportunity, fostering an inclusive workplace where every employee is respected and supported. The cafe also participates in E-Verify to confirm work authorization for all new hires.
In this supportive and dynamic role, team members have the opportunity to contribute significantly to the overall guest satisfaction and success of the restaurant. Being proactive, accommodating special seating requests, and fostering a positive environment are key aspects of the job. The cafe encourages collaboration among staff to ensure efficient seating and excellent service. Front of House Support employees are the ambassadors of the dining experience, making essential first impressions that shape how guests perceive their visit. If you enjoy working in a lively setting and are passionate about hospitality, this role offers a fulfilling opportunity to be part of a respected establishment dedicated to quality and guest care.
Job Requirements
- Must be able to stand for extended periods
- Ability to perform physical tasks including lifting and cleaning
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Previous experience in a customer service role or hospitality setting preferred but not required
- Excellent communication and interpersonal skills with a friendly and welcoming demeanor
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong organizational skills and the ability to manage multiple tasks simultaneously
- Knowledge of basic food safety practices and ability to follow health regulations
- Reliable transportation to and from work
Job Duties
- Warmly and graciously greet all guests upon arrival ensuring they feel welcomed
- Greet guests entering the restaurant whenever possible providing a friendly first impression
- When immediate seating is unavailable record guest names party sizes and issue pagers for a smooth waiting experience
- Provide guests with estimated wait times and keep them informed throughout their wait
- Page guests when their tables are ready thanking them for their patience and inquiring about the number of children in their party
- Escort guests to their tables with menus and silverware ensuring a seamless transition
- Accommodate special seating requests whenever feasible balancing customer flow in service sections
- Upon seating inform guests of their server’s name to enhance the personal touch
- Thank guests as they leave and invite them to return reinforcing a welcoming environment
- Maintain cleanliness in the host area including floors and door glass to ensure a tidy appearance
- Remove used tableware promptly as guests finish keeping the dining area organized
- Clear tables after guests taking tableware to bus bins and placing items in their designated washing areas
- Respond promptly and appropriately to guest requests communicating needs to servers as necessary
- Collaborate with servers and fellow hosts to ensure efficient seating and optimal table utilization
- Assist servers with plate removal especially during peak periods and with large parties
- Keep all front of house areas clean including floors around trash cans and walkways
- Be proactive in maintaining cleanliness by promptly cleaning tabletops chairs and booths between seatings as well as checking and cleaning floors as needed
- Thank guests as they leave to leave a lasting positive impression
- Be flexible and available to fill in where needed to ensure smooth and efficient operations as directed by the restaurant manager or immediate supervisor
Job Criteria
Experience
No experience required
Job Location
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