FOH Supervisor - Draft

Carlsbad, CA, USA|

Job Overview

Compensation

Hourly

Range $25.00 - $30.00

Benefits

Flexible work hours

Paid Time Off

Employee Discounts

Training and Development

inclusive work environment

Health Insurance

team events

Job Description

Belmont Park is a renowned beachfront amusement park and entertainment destination located in Mission Beach, San Diego. Known for its rich history and vibrant atmosphere, Belmont Park offers a unique blend of family fun, thrilling rides, and exceptional dining experiences. This iconic venue attracts both locals and tourists who come to enjoy the scenic beachfront, diverse attractions, and memorable events throughout the year. Belmont Park prides itself on creating a welcoming environment where families and friends can create lifelong memories while embracing a sense of community and joy. The organization operates with a strong commitment to core values including spreading joy, embracing community, serving others, living excellence, breathing integrity, and igniting growth, which ensures every team member plays a vital role in delivering outstanding hospitality and service.

Draft, Belmont Park's premier beachfront sports bar and upscale American restaurant, is a key highlight of the park's dining offerings. Situated directly on the boardwalk, Draft provides guests with a lively yet sophisticated atmosphere where high-quality food, handcrafted drinks, and the excitement of watching favorite sports games combine to create unforgettable experiences. Guests from all walks of life frequent Draft to enjoy elevated casual dining, spirited social gatherings, and excellent service in a setting that celebrates both community and comfort.

The Front of House (FOH) Supervisor role at Draft is an excellent opportunity for a dynamic hospitality leader to join a thriving team. This position focuses on leading by example, coaching staff, and ensuring operational excellence throughout shifts. The FOH Supervisor is responsible for upholding superior service standards, fostering a positive and guest-centric environment, and supporting the restaurant's goals related to service quality, guest satisfaction, and business performance. This leadership role demands strong communication skills, the ability to multitask efficiently, and a passion for team development. The supervisor works closely with team members and management to create smooth, enjoyable dining experiences while maintaining high compliance with food safety, labor laws, and operational procedures.

Dedicated to professional growth and a supportive work culture, Belmont Park offers flexible work hours, including evenings, weekends, holidays, and during high-volume events, to accommodate the busy nature of the hospitality industry. The role requires physical stamina to stand and walk for extended periods, manage equipment handling, and work in varying weather conditions typical of a beachfront setting. FOH Supervisors at Draft play a crucial role in recruiting, training, and developing team members while performing essential duties such as managing daily operations, conducting performance assessments, and addressing guest concerns with professionalism. Ideal candidates will have prior restaurant supervisory experience, familiarity with POS systems, and a commitment to fostering an inclusive and respectful workplace. Belmont Park is an Equal Opportunity Employer, celebrating diversity and inclusion within its workforce.

Job Requirements

Able to stand/walk up to eight hours at a time
Able to lift to 40 lbs
Able to move equipment which would include pushing, pulling, stooping and shoving, and bending
Able to work outdoors may be exposed to a variety of weather conditions such as rain, cold temperatures, direct sunlight, high heat, and humidity
Able to work in a noisy environment
Ability to climb stairs
Must be at least 18 years of age or older
Valid U.S. work authorization required
Pre-employment drug test and background check required

Job Qualifications

Proven 1+ year of food and beverage leadership experience
Strong knowledge of front-of-house operations and guest service standards
Experience training, coaching, and developing hospitality teams
Knowledge of food safety, sanitation, labor, and responsible alcohol service regulations
Experience with scheduling, labor management, and cash handling procedures preferred
Excellent communication, leadership, and conflict-resolution skills
Proficient in MS Office and POS systems
Completion of RBS training and possession of or ability to obtain a Food Handler's Card before the start date

Job Duties

Lead and inspire team members to deliver exceptional guest experiences and maintain service standards
Foster a welcoming, positive, and guest-focused atmosphere throughout the restaurant
Maintain open communication with team members and leadership to ensure smooth daily operations
Conduct hands-on coaching during shifts focused on service quality, guest satisfaction, and efficiency
Address guest concerns and resolve complaints promptly and professionally
Encourage collaboration and problem-solving among team members
Oversee onboarding and training of new team members
Ensure employees are trained on service standards, food safety, cash handling, and operational procedures
Assist with developing and updating training materials in partnership with restaurant leadership
Document training activities, certifications, and development progress
Conduct regular performance assessments and provide coaching and feedback
Support guest service initiatives that promote a culture of hospitality and excellence
Manage day-to-day restaurant operations and ensure readiness for service
Conduct pre-shift meetings to communicate daily goals, updates, and expectations
Monitor food and beverage quality, presentation, portion standards, and service times
Evaluate staffing levels and operational needs to maximize efficiency and guest satisfaction
Make recommendations and adjustments based on business demands and guest flow
Coordinate with other departments to support seamless venue operations
Ensure compliance with all food safety, sanitation, labor, and alcohol service regulations
Maintain documentation related to employee training, incidents, and disciplinary actions
Enforce company policies, procedures, and service standards
Conduct audits related to food safety, labor compliance, and operational standards
Ensure team members consistently meet grooming and appearance expectations
Serve as Manager on Duty (MOD) for assigned shifts
Monitor restaurant operations and resolve issues as they arise
Ensure health, safety, and cleanliness standards are maintained throughout the venue
Coordinate routine cleaning and maintenance efforts with team members
Lead by example and promote a positive, professional work environment
Assist in operational roles as needed to support staffing and service levels
Participate in recruiting efforts, interviews, and hiring recommendations
Support scheduling and timekeeping processes
Assist with labor reporting and staffing analysis
Collaborate with management on continuous operational improvements
Review and update training materials and operational procedures as needed