Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $30.00 - $35.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Tips
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
flexible schedules
Free Meals
Customizable uniform
Professional Development
career advancement
Company Dining Program

Job Description

Our restaurant group is a close-knit family of establishments united by a passion for great food, wine, and beer. We are proud to create warm, gracious, and authentic experiences for our guests through our commitment to quality and community. Our culinary philosophy centers around hand-stretching our dough to craft exceptional pizzas, foraging for the best local produce, and maintaining a thoughtfully curated wine and craft cocktail program. Each restaurant under our umbrella offers a unique dining experience, and our collection includes well-loved spots such as American Beauty, The Win~Dow, Superba Food + Bread, Superba Snacks and Coffee, and Pitfire Pizza. We are more than just places to eat; we are communities where people come together to appreciate art and music, share good food, and build meaningful connections.

We are currently seeking service shift leads who share our enthusiasm and commitment to creating upbeat, productive, and enjoyable work environments. This role is integral in driving the success of our restaurants through leadership, teamwork, and dedication to customer satisfaction. As a service shift lead, you will inspire and motivate team members, ensuring our standards of gracious hospitality and heartfelt service are consistently met. Your leadership will foster positive relationships not only with guests but also with colleagues and vendors, supporting the growth and reputation of our family of restaurants.

This role offers a competitive wage, with hourly earnings ranging from $30 to $35 including tips. Additionally, we provide a comprehensive benefits package for full-time and full-time equivalent team members, including medical, dental, vision, and life insurance, as well as a 401(k) retirement plan. We understand the importance of work-life balance and offer flexible scheduling so that you can pursue outside interests while being part of a team that values seasonal menus, exceptional food quality, and a creative bar program. As a part of our family, you will enjoy a free meal with every shift, a fun and customizable uniform, and numerous opportunities for professional development and career advancement within our rapidly expanding restaurant group.

Working as a service shift lead with us means joining a team that truly cares about every detail — from the hand-stretched dough we prepare to the subtle notes of our craft cocktails. You will be at the forefront of delivering memorable guest experiences and upholding our commitment to positive community engagement and authentic hospitality. Join us if you are ready to lead with warmth, grace, and dedication while growing your career in a vibrant and supportive environment.

Job Requirements

  • 2-3 years of experience in a fast casual environment that values quality food
  • at least one year in a supervisor or shift lead role
  • focus on building positive relationships with guests and team members
  • commitment to service standards and excellent training
  • ability to create memorable guest experiences and role model heartfelt hospitality
  • calm, positive and solutions oriented when under pressure

Job Qualifications

  • 2-3 years of experience in a fast casual environment that values quality food
  • at least one year in a supervisor or shift lead role
  • pizza experience a plus
  • strong interpersonal and communication skills
  • commitment to service standards and training
  • ability to create memorable guest experiences
  • calm and solutions oriented under pressure

Job Duties

  • lead shifts and motivate team members
  • build positive relationships with guests, team, and vendors
  • ensure adherence to service standards and training
  • create memorable guest experiences with heartfelt hospitality
  • manage operational tasks during shifts
  • maintain a calm, positive, and solutions-oriented attitude under pressure
  • support business growth through excellent service

Job Criteria

Experience

Mid Level (3-7 years)


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