FOH Senior - Mensho

Genki Sushi USA, Inc. is a prominent and well-established restaurant company specializing in authentic Japanese and sushi cuisine. Renowned for blending traditional Japanese dining with modern technology, Genki Sushi offers customers an innovative and enjoyable dining experience. With locations across the United States, the company prides itself on exceptional customer service, food quality, and operational efficiency. Genki Sushi’s commitment to excellence is reflected in their dedication to employee development, customer satisfaction, and adherence to safety and hygiene standards.

The Front-of-House Senior (Advanced) position at Genki Sushi USA represents a critical leadership role within the restaurant’s daily operations. Reporting directly to the General Manager (GM), the FOH Senior is an expert-level team member who is highly proficient in all front-of-house stations, including hosting, serving, food running, bussing, and expo duties. This role requires a strong leader capable of providing guidance, coaching, and on-the-job support to team members at all skill levels, including trainees, beginners, intermediate, and mid-level staff.

The FOH Senior is responsible for ensuring smooth front-of-house workflow by managing opening and closing procedures, maintaining high standards of guest service, and promoting a clean and safe dining environment. Additionally, the FOH Senior assists with staff scheduling, attendance monitoring, and product reordering, always aligned with cost of goods (COG) guidelines, while accountability remains with the GM. This position demands someone with excellent communication skills, organizational abilities, and a strong commitment to team collaboration.

The ideal candidate is passionate about customer service, demonstrates strong leadership through example, and is adept at multitasking in a fast-paced restaurant environment. They are expected to uphold hygiene and safety regulations while fostering a positive atmosphere that ensures guests have an enjoyable dining experience. The FOH Senior not only supports front-of-house operations but also maintains a working knowledge of back-of-house functions to better assist in team coordination during busy periods.

With a non-exempt hourly status, this role typically involves working shifts ranging from 6 to 8 hours, with a minimum of 30 hours per week. The schedule may include nights, weekends, and holidays based on operational needs. The FOH Senior position represents a fantastic opportunity for individuals looking to advance their careers in restaurant management while gaining valuable leadership experience in a respected and innovative company like Genki Sushi USA.