FOH - Runner (Felice Westport)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.50 - $17.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
Team-oriented work environment

Job Description

SA Hospitality Group is a renowned hospitality company dedicated to delivering excellent dining experiences through our team-oriented and customer-focused environment. As a prominent operator within the restaurant and food service industry, we pride ourselves on maintaining high standards in food quality, customer service, and staff professionalism. Our establishments provide vibrant atmospheres where guests can enjoy exceptional meals served with warmth and efficiency. We believe in fostering a workplace environment that supports growth, teamwork, and respect, ensuring every staff member feels valued and empowered to contribute to our shared mission of excellence. With our diverse restaurant portfolio, we attract a wide range of clientele, and we continually seek passionate and motivated individuals to join our team and help create memorable dining experiences. Employment with SA Hospitality Group offers opportunities for professional development and the chance to work within a dynamic and supportive team setting. This role is typically full-time or part-time depending on business needs, with competitive compensation aligned to the hospitality market standards.

The Food Runner position is integral to the smooth operation of our dining services. This role is responsible for the rapid and accurate delivery of food orders from the kitchen to customers' tables, acting as the crucial communication link between the Front of the House and the Back of the House staff. The Food Runner ensures that dishes reach guests promptly and in optimal condition, enhancing the overall dining experience and supporting efficient table turnover. Beyond food delivery, this position includes tasks such as clearing tables, maintaining cleanliness and organization in the dining area, assisting with opening and closing duties, and supporting service staff with guest inquiries about menu items and allergy protocols. This role requires excellent teamwork, communication skills, and the ability to work efficiently under pressure in a fast-paced environment. The candidate must be approachable and maintain a professional demeanor with both staff and guests at all times. Knowledge of menu items, allergens, and proper service steps is essential to provide knowledgeable assistance and ensure guest satisfaction. This position offers a unique opportunity to be part of a dynamic hospitality team where every action contributes significantly to service quality and guest satisfaction. Candidates with a flexible schedule and a commitment to delivering outstanding customer service will find this position rewarding and full of potential for growth within the hospitality industry.

Job Requirements

  • Ability to work as part of a team
  • Work quickly and follow directions
  • Basic food handling, preparation, and cleaning skills
  • Time management skills to handle high volume
  • Ability to communicate and understand direction in English
  • Flexible schedule
  • Ability to understand and follow instructions
  • Discipline to follow set standards
  • Ability to lift up to 25lbs

Job Qualifications

  • Ability to work as part of a team
  • Basic food handling, preparation, and cleaning skills
  • Time management skills
  • Ability to communicate and understand direction in English
  • Flexible schedule
  • Ability to follow written and verbal instructions
  • Discipline to follow set standards
  • Ability to lift up to 25lbs
  • Previous experience in food service is a plus but not mandatory

Job Duties

  • Deliver the food from the kitchen to the dining room
  • Clean and wipe down all plates from sauces prior to picking them up from the expo line
  • Routinely clear tables off dirty plates and bring them back to the dishwashing breakdown area
  • Completing assigned opening and closing duties before and after service such as preparing the trays, folding napkins needed to hold hot plates, etc
  • May assist with other duties as assigned by management
  • Follow opening and closing procedures before and after the service
  • Always maintain professional demeanor with all staff
  • Assist staff with any aspect of service steps to satisfy the guests such as food delivery
  • Be accessible to all staff and guests to answer any service and beverage related questions
  • Follow service steps based on our service and training manual and assist in communicating same to all staff who handle or serve food and beverages
  • Maintain expertise on food menu, allergens, and allergy protocol and procedure
  • Be able to explain menu items to guests tableside and engage with guests about our food offerings
  • Say food drop lines for each menu item when delivering food to the table
  • Be able to execute open-handed and simultaneous service when the situation permits

Job Criteria

Experience

Entry Level (1-2 years)


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