FOH Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive wages with bonus potential
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
flex spending
Discounts for dining
Ongoing career development

Job Description

Family-owned and operated in San Diego for over 50 years, The Brigantine Restaurants have established a strong reputation for delivering exceptional dining experiences. With over 20 restaurants across multiple concepts including The Brigantine, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, Portside Coffee & Gelato, Dockside, The Fish Market, and Top of the Market, the company prides itself on a guest-centered focus and a team-oriented culture. The Brigantine emphasizes open communication and partnership among staff, aiming to create an environment where guests feel at home and team members thrive. Their mission statement, "Every Guest Leaves Happy!" reflects their commitment to high quality hospitality and outstanding service.

The Restaurant Manager role is a key leadership position tasked with coordinating daily Front of the House and Back of the House operations. This full-time role offers a competitive entry-level salary range of $65,000 to $70,000 with additional bonus potential. The Restaurant Manager will organize and supervise shifts, ensuring smooth operation of all aspects of the restaurant and dining experience. Handling customer satisfaction and resolving complaints efficiently and hospitably is a primary responsibility. The Manager also leads hiring, training, and ongoing development of Front of the House staff, maintaining high standards of guest service and hospitality. Performance appraisals and constructive feedback are integral to improving productivity and team success.

Ensuring compliance with sanitation, safety, food handling, hygiene, and alcoholic beverage regulations is essential. The Manager contributes to cost control strategies, including labor, food, and beverage expenses. Daily inspections of the restaurant premises help maintain these high standards. Managing employee schedules, maintaining accurate payroll and financial records, and fostering a positive work environment are additional critical tasks. Other duties may be assigned as needed.

The Brigantine offers comprehensive benefits such as medical, dental, and vision insurance, paid time off, 401k plan, flexible spending accounts, and employee discounts for dining within their restaurants. Employees are encouraged to pursue ongoing career development with access to tools and support aiming to elevate them to any desired leadership level. Joining The Brigantine means becoming part of a longstanding family business that values integrity, professionalism, and passion for hospitality, providing a fulfilling career path in the vibrant San Diego restaurant scene.

Job Requirements

  • A minimum of 2 years current experience in a high volume, full-service restaurant
  • A passion for hospitality and commitment to guest service
  • Honesty, integrity, and professionalism
  • An ability to anticipate guests' needs and respond appropriately with a sense of urgency
  • Strong coaching skills with a proven ability to motivate and develop team members
  • A strong desire to continue developing themselves
  • Organizational skills and ability to adapt quickly to any situation
  • Knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
  • A flexible schedule - able to work a combination of days, nights, weekends and holidays

Job Qualifications

  • Minimum of 2 years current experience in a high volume, full-service restaurant
  • Strong coaching skills with a proven ability to motivate and develop team members
  • Knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
  • Ability to anticipate guests' needs and respond appropriately with a sense of urgency
  • Honesty, integrity, and professionalism
  • Passion for hospitality and commitment to guest service
  • Organizational skills and ability to adapt quickly to any situation

Job Duties

  • Coordinate daily front of the house and back of the house restaurant operations
  • Organize and supervise shifts
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience
  • Handles customer complaints, resolving issues in an efficient and hospitable manner
  • Hires and trains FOH restaurant staff
  • Train new and current employees on proper guest service and hospitality
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Ensures compliance with alcoholic beverage regulations
  • Contributes to controlling costs via labor, food, and beverage cost controls
  • Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards
  • Organizes and oversees employee schedules
  • Maintains and ensures accurate daily payroll and financial information
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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