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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive wages with bonus potential
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
flex spending
Discounts for dining
Ongoing career development
Job Description
Family-owned and operated in San Diego for over 50 years, The Brigantine Restaurants have established a strong reputation for delivering exceptional dining experiences. With over 20 restaurants across multiple concepts including The Brigantine, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, Portside Coffee & Gelato, Dockside, The Fish Market, and Top of the Market, the company prides itself on a guest-centered focus and a team-oriented culture. The Brigantine emphasizes open communication and partnership among staff, aiming to create an environment where guests feel at home and team members thrive. Their mission statement, "Every Guest Leaves Happy!" reflects their commitment... Show More
Job Requirements
- A minimum of 2 years current experience in a high volume, full-service restaurant
- A passion for hospitality and commitment to guest service
- Honesty, integrity, and professionalism
- An ability to anticipate guests' needs and respond appropriately with a sense of urgency
- Strong coaching skills with a proven ability to motivate and develop team members
- A strong desire to continue developing themselves
- Organizational skills and ability to adapt quickly to any situation
- Knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
- A flexible schedule - able to work a combination of days, nights, weekends and holidays
Job Qualifications
- Minimum of 2 years current experience in a high volume, full-service restaurant
- Strong coaching skills with a proven ability to motivate and develop team members
- Knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
- Ability to anticipate guests' needs and respond appropriately with a sense of urgency
- Honesty, integrity, and professionalism
- Passion for hospitality and commitment to guest service
- Organizational skills and ability to adapt quickly to any situation
Job Duties
- Coordinate daily front of the house and back of the house restaurant operations
- Organize and supervise shifts
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- Handles customer complaints, resolving issues in an efficient and hospitable manner
- Hires and trains FOH restaurant staff
- Train new and current employees on proper guest service and hospitality
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Ensures compliance with alcoholic beverage regulations
- Contributes to controlling costs via labor, food, and beverage cost controls
- Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards
- Organizes and oversees employee schedules
- Maintains and ensures accurate daily payroll and financial information
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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