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FOH Restaurant Floor Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
accident insurance
critical illness insurance
403b Retirement Savings Plan
Tuition Reimbursement
competitive pay
Paid Time Off
Double-time holiday pay

Job Description

Westminster is a premier retirement community known for its dedicated and highly skilled staff, dynamic leadership, innovative services, and first-class facilities designed to enhance the quality of life for its residents. As a leader in senior living, Westminster offers an environment that promotes a sense of community, wellness, and personalized care. The community prides itself on fostering a respectful and supportive atmosphere where residents feel valued and engaged. At Westminster, team members are empowered to contribute to the well-being and satisfaction of residents through a collaborative and professional workplace culture.

This role is a full-time Dining Room Supervisor position within ... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience supervising a food and beverage team preferred
  • customer service experience
  • ability to work evening shifts and weekends
  • excellent communication skills
  • ability to work collaboratively with a diverse team
  • capacity to manage resident concerns and resolve complaints effectively

Job Qualifications

  • Previous front of house or restaurant supervisory experience is preferred
  • customer service oriented with strong communication skills
  • ability to lead and motivate a team
  • knowledge of food and beverage service standards
  • ability to handle resident concerns professionally
  • basic scheduling and organizational skills
  • flexibility to perform various duties including wait staff positions when necessary

Job Duties

  • Responsible for daily assignments of wait staff to various positions in the restaurant and side work tasks
  • responsible for ensuring wait staff are completing daily side work and closing duties
  • conducts wait staff pre-service line up to ensure proper meal service and wait staff knowledge of daily menu changes, daily dessert offerings, physical appearance of uniforms, etc
  • supervises the physical appearance, comfort and cleanliness of the dining rooms including wait stations, credenzas, table pedestals, chairs, rugs, drapes, floor tiles, light fixtures, temperature of the dining rooms
  • assist in the development of dining room wait staff schedule that prevents unnecessary overtime and ensure all dining venue meal service provides excellent hospitality to residents and their guests
  • advises F & B Director and Dining Room Manager regarding dining room status
  • ensure assigned functions requiring F & B involvement are organized, setup and executed to meet established standards
  • assist in coordination and staffing of catered functions with residents and other departments as needed
  • communicate with other supervisors regarding resident's problems/complaints in order to resolve in a timely and effective manner
  • assist in implementing orientation and training new hires in all aspects of their positions
  • assist in the cross training of all wait staff in the different stations and duties in both dining venues to ensure established serving standards are met and maintained
  • perform the job duties of wait staff positions when needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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