FOH Restaurant Floor Supervisor

Westminster is a premier retirement community known for its dedicated and skilled staff, dynamic leadership, innovative services, and first-class facilities. Committed to providing an exceptional living experience for seniors, Westminster combines compassionate care with outstanding amenities to foster a welcoming and supportive environment for its residents. The organization prides itself on a culture that values professionalism and respect, ensuring that every team member is aligned with its mission to enhance the quality of life for those it serves.

This position offers a competitive hourly rate ranging from $18.00 to $25.00, complemented by an incentive program for additional compensation. Employees benefit from a flexible schedule with no late-night shifts, as the latest shift ends at 8:30 pm, promoting a healthy work-life balance.

We are currently seeking a Dining Room Supervisor to oversee and lead our waitstaff team within our dining venues. The ideal candidate will have experience supervising in a Food & Beverage setting, demonstrating strong leadership and customer service skills. This role is essential in ensuring that all dining operations run smoothly and efficiently, maintaining high standards of hospitality and service for our residents and their guests.

The Dining Room Supervisor will manage daily staff assignments, ensuring waitstaff are positioned efficiently to meet operational needs. They will monitor the completion of daily side work and closing duties, conduct pre-service lineups to communicate menu changes, and uphold uniform standards. Additionally, the supervisor is responsible for the physical appearance and cleanliness of the dining rooms, including all elements from dining furniture to environmental factors like lighting and temperature.

An important aspect of this role includes assisting with staff scheduling to prevent unnecessary overtime while ensuring exceptional service throughout meal times. The supervisor will liaise with the Food & Beverage Director and Dining Room Manager regarding dining room status and collaborate with other supervisors to address any resident concerns promptly.

This position also involves organizing and staffing catered functions, ensuring events meet established service standards. The supervisor plays a pivotal role in orienting and training new hires, as well as cross-training existing staff to handle various stations and duties effectively.

Occasionally, the supervisor may need to perform waitstaff duties to ensure service continuity. Previous front-of-house or restaurant supervisory experience is preferred, equipping the candidate with the skills to lead a team and uphold Westminster’s high standards of hospitality. This full-time role provides a rewarding opportunity to contribute positively to the lived experience of seniors while advancing one’s career in a respected and supportive environment.