FOH Manager (Service/Bar Manager)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Benefits

excellent earning potential
Attainable bonus
comprehensive training
Paid Time Off
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
holiday closures

Job Description

Firebirds Wood Fired Grill is a renowned full-service restaurant known for its vibrant atmosphere, exceptional food quality, and outstanding customer service. As a leader in the hospitality industry, Firebirds combines the craftsmanship of wood-fired cooking with a warm, inviting environment that appeals to a diverse clientele. The company prides itself on fostering a culture of teamwork, respect, and continuous growth for all team members. Firebirds emphasizes a welcoming dining experience where every guest feels valued, which has led to its reputation as a preferred local dining destination.

The role of the Service/Bar Manager at Firebirds Wood Fired Grill is pivotal to maintaining the high standards for which the restaurant is known. This position operates with limited supervision, holding direct responsibility for managing the daily operations of the front of house. The Service/Bar Manager oversees all front of house functions, including ensuring the overall appearance of the dining and bar areas, elevating guest experiences, providing leadership to the team members, managing schedules, and facilitating effective communication with the General Manager. The position demands a proactive leader who actively engages with both guests and staff, ensuring every guest’s visit is extraordinary through impeccable hospitality and attention to detail.

The Service/Bar Manager’s duties encompass driving quality and value across all service steps — from food delivery to guest interactions — to guarantee a seamless dining experience. This manager serves as a visible presence throughout the dining room, bar, and front entrance, attentively monitoring service flow and guest satisfaction. Leadership responsibilities include overseeing the learning and development of hourly team members, promoting a culture of growth and excellence. Further, the Service/Bar Manager handles critical administrative tasks such as organizing front of house schedules, hiring new staff members to meet staffing goals, and managing bar inventory with a focus on accuracy and efficiency.

Integral to the role is a partnership with the General Manager, working collaboratively to ensure smooth daily operations and uphold the restaurant’s standards. The Service/Bar Manager is essential in maintaining inventory control by conducting bi-weekly audits of wine, liquor, and beer stocks alongside the team. This role combines hands-on involvement with managerial oversight to contribute significantly to Firebirds’ mission of delivering extraordinary dining experiences.

Firebirds values professionalism, driven by individuals who bring passion, dedication, and resilience to their work. For those seeking a dynamic position with clear opportunities for advancement, comprehensive training, and the chance to make a direct impact in a thriving hospitality environment, this role offers a promising career path. Employees benefit from excellent earning potential, attainable bonuses, generous paid time off, and competitive benefits including medical, dental, vision, and life insurance. Firebirds is committed to supporting its workforce with ongoing development and strong team camaraderie, making it an exemplary workplace in the restaurant industry.

Job Requirements

  • minimum two years experience in high volume full-service restaurant
  • strong communication skills
  • ability to handle pressure calmly
  • strong motivation and dependability
  • professional appearance and self-discipline

Job Qualifications

  • minimum two years high volume, full service restaurant experience
  • excellent communication skills
  • ability to remain calm, cool, and collected under pressure
  • warm, passionate, and committed to the hospitality industry
  • self-actualized, motivated, and dependable
  • self-discipline and maintained professional appearance

Job Duties

  • engages with the team members and the guests
  • maintains a strong presence in the dining room, bar, and front door to ensure guests are well taken care of and steps of service are executed
  • oversees learning and development of hourly team members
  • organizes scheduling for front of house team members
  • responsible for team development by interviewing and hiring front of house staff
  • manages bar inventory and ordering
  • conducts bi-weekly inventory of wine, liquor, and beer as a team effort
  • partners with the General Manager to ensure smooth operation

Job Criteria

Experience

Mid Level (3-7 years)


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