FOH Manager (Service/Bar Manager)

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $70,000.00

Work Schedule

Standard Hours

Benefits

excellent earning potential

attainable bonus paid every other pay period

comprehensive training

Three weeks of paid time-off annually

401K plus company match

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

holiday closures

Job Description

Firebirds Wood Fired Grill is a vibrant and dynamic restaurant known for its dedication to delivering exceptional dining experiences. As a full-service, high-volume restaurant, Firebirds Wood Fired Grill prides itself on a warm and inviting atmosphere where guests can enjoy expertly crafted dishes made with fresh, quality ingredients. The establishment focuses on combining an innovative menu with attentive service to create memorable moments for each guest. As a team-oriented company, Firebirds supports growth and development among its staff, providing a positive work environment conducive to professional progression. Recognized for its commitment to quality, hospitality, and continuous improvement, Firebirds Wood Fired Grill is an ideal workplace for individuals passionate about the hospitality industry and eager to contribute to a thriving service culture.

The role of Service/Bar Manager at Firebirds Wood Fired Grill is a pivotal position responsible for overseeing the daily operations of the front of house. This role requires limited supervision as the manager leads various front of house functions including maintaining appearance standards, enhancing the guest experience, and managing a team of dedicated staff. The Service/Bar Manager plays a crucial leadership role by organizing schedules, ensuring effective communication with the General Manager, and maintaining high standards of service execution to deliver extraordinary hospitality consistently. This person not only manages operational tasks but also actively engages with both team members and guests, creating a welcoming and seamless service environment. The position offers a salary range of USD $60,000 to USD $70,000 per year, reflecting the importance and responsibility associated with the role. Comprehensive training and ongoing professional development are part of the package to equip the manager with the skills needed to succeed. Overall, this role is perfect for individuals who are motivated, responsible, and passionate about enhancing guest satisfaction while fostering a collaborative team spirit.

Job Requirements

Minimum 2 years high volume, full-service restaurant experience
Excellent communication skills
Ability to remain calm, cool, and collected under pressure
Self-actualized and motivated
Dependable
Self-discipline
Maintained professional appearance

Job Qualifications

Minimum 2 years high volume, full-service restaurant experience
Warm, passionate, and committed to the industry
Excellent communication skills
Ability to remain calm, cool, and collected under pressure
Self-actualized, motivated, and dependable
Self-discipline
Maintained professional appearance

Job Duties

Engages with the team members and the guests
Maintains a strong presence in the dining room, bar, and front door to ensure guests are well taken care of and steps of service are being executed
Oversees learning and development of hourly team
Organizes scheduling for front of house team members
Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals
Manages bar inventory and ordering
Conducts inventory of wine, liquor, and beer bi-weekly in a team effort
Partners with the General Manager to ensure all operations run smoothly