FOH - Host Person (Full-Time)

SA Hospitality Group is a distinguished Italian hospitality company founded by Gherardo Guarducci and Dimitri Pauli, embodying a blend of old-world Italian charm and contemporary New York City sophistication. Since its inception in 2003, the group has successfully expanded across several iconic neighborhoods in New York and beyond. The company currently operates three premier brands: Sant Ambroeus, Casa Lever, and Felice, serving a diverse clientele through 24 prestigious locations in Manhattan, Southampton, East Hampton, Aspen, Milan, and Palm Beach. With its dedication to authentic Italian culture and a commitment to exceptional service, SA Hospitality Group has become synonymous with culinary excellence and premium guest experiences in the hospitality industry. The company values a team-oriented environment that fosters communication, professionalism, and a passion for delivering unmatched hospitality services. Employment opportunities at SA Hospitality Group reflect a commitment to inclusivity and adherence to the Americans with Disabilities Act, emphasizing a supportive and safe workplace environment for all employees.

The role of a Host/Hostess at SA Hospitality Group is crucial in shaping the first impression guests receive when entering any restaurant under the group’s umbrella. The person in this position holds the responsibility to warmly welcome, greet, and seat guests, ensuring their experience begins on a positive note. This position demands the ability to manage seating assignments accurately according to management’s direction, facilitating smooth dining operations. The host/hostess also plays an essential role in promoting teamwork and quality service through daily communication with co-workers and management. Among the key responsibilities are answering phone calls to provide guests with information and manage reservations, attending to guest needs while they wait, and assisting with basic tasks such as clearing and resetting tables. Flexibility is required as the role may involve handling guest complaints, accommodating special requests, or managing the coat check area efficiently.

Operational duties extend to maintaining cleanliness and presentation standards, including overseeing flower arrangements, door glass, and floor cleanliness. The position requires professional demeanor at all times and accessibility to support both guests and staff, ensuring answers to reservation and guest inquiries are promptly addressed. Adherence to the company’s service and training manual underpins the host/hostess role, with responsibilities aligned to assist in delivering a flawless dining experience.

This full-time role is well-suited for individuals with strong interpersonal skills, a genuine passion for hospitality, and the ability to thrive in a fast-paced environment. The ability to work cohesively within a team and communicate effectively in English is essential to meet safety and operational standards. Physical capability to lift up to 25 pounds and maintain consistent quality service during high-volume periods is also required. SA Hospitality Group welcomes candidates committed to delivering excellent guest service and fostering a welcoming atmosphere reflective of the brand’s Italian heritage and New York City vibrancy.