Phil's BBQ logo

FOH - Busser

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.75
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Meals
Employee Discounts
Training and Development

Job Description

Phil's BBQ is a renowned establishment known for its mouth-watering barbecue offerings and exceptional customer service. Established as a beloved local eatery, Phil's BBQ has grown to become a staple destination for barbecue lovers who seek not only delicious meals but also a warm and inviting dining atmosphere. The company prides itself on its commitment to quality, community, and legendary service that keeps patrons coming back time and time again. As a leader in the restaurant industry, Phil's BBQ continuously strives to foster a welcoming and inclusive environment for both customers and employees alike. They emphasize teamwork, respect, and dedication, ensuring that every member of their staff shares their passion for excellence and customer satisfaction.

The Busser position at Phil's BBQ is a vital part of the team, often described as the concierge of legendary service. This role is essential to the seamless operation of the dining experience, directly impacting the comfort and satisfaction of guests. Bussers at Phil's BBQ are responsible for assisting guests with various tableside needs including providing plates, utensils, bibs, napkins, beverage refills, and condiments. The role goes beyond basic assistance; bussers actively contribute to the ambiance of the restaurant by maintaining cleanliness, readiness, and an organized dining area. They ensure that all tables are promptly cleared, cleaned, and reset for the next guests, creating a continuous flow of excellent customer service.

This position requires a proactive, attentive, and friendly individual who enjoys working in a fast-paced environment and values teamwork. As a busser, one becomes the unseen hero behind every memorable meal, offering an impeccable level of service that complements the superb BBQ offerings. The ability to anticipate guest needs, respond promptly, and maintain a clean and orderly dining area is key to succeeding in this role. At Phil's BBQ, the busser is not just a support role but a critical touchpoint in delivering the legendary hospitality that defines the brand. Phil's BBQ offers an inclusive workplace that embraces diversity and is committed to equal employment opportunities. The company is dedicated to providing ongoing training and development so that every team member can grow and succeed within the organization.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively
  • experience in customer service or food service preferred
  • ability to work flexible shifts including weekends and holidays
  • physical ability to lift up to 25 pounds and stand for long periods
  • willingness to maintain cleanliness and hygiene standards
  • must be a team player

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a restaurant or customer service role is an asset
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and proactive attitude
  • ability to stand for extended periods and perform physical tasks such as lifting and bending
  • team-oriented mindset
  • basic knowledge of food safety and hygiene practices

Job Duties

  • greet and assist guests with tableside dining needs such as plates, utensils, bibs, napkins, beverage refills, and condiments
  • remove items from tables as guests finish dining
  • provide to-go containers for leftovers, wet naps, and plastic bags as needed
  • remove dirty tableware and clear tables promptly
  • clean and reset tables and condiment stock for incoming guests
  • clean booths, chairs, and surrounding floor areas as needed
  • maintain a clean and organized dining environment consistently

Job Criteria

Experience

Entry Level (1-2 years)


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