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Floor Supervisors

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Tuition Assistance
Service awards
Meal Discount

Job Description

McDonald's is a global leader in the fast food industry, known for its iconic menu items, exceptional customer service, and commitment to quality. Operating over 10 restaurants in the local area, the franchisee-managed establishments are dedicated to delivering outstanding dining experiences to guests by combining speed, accuracy, and a welcoming atmosphere. McDonald's restaurants are a fast-paced environment where teamwork, innovation, and leadership are highly valued to maintain the company's standard of excellence.

The role of Floor Supervisor at these McDonald's locations is a vital leadership position responsible for managing shifts and ensuring that every customer receives a friendly and efficient experience. This opportunity is ideal for energetic, self-driven individuals who are passionate about leading teams and providing exceptional service. The Floor Supervisor acts as an extension of the General Manager and department managers, overseeing all aspects of guest services, kitchen operations, and crew management during their shifts.

As a Floor Supervisor, you will have the unique chance to coach and motivate various teams to consistently exceed performance expectations. Your responsibilities include maintaining high food safety and service standards, promoting sales initiatives, and ensuring the restaurant remains organized and ready for service. This position also involves training and mentoring new crew members, fostering their development and engagement to meet restaurant goals.

Candidates who possess previous managerial experience in industries such as restaurants, retail, or hospitality will find this role well-suited to their skills. The ideal candidate is a positive team player with a flexible schedule who thrives in the fast-paced environment that McDonald's is famous for. Being at least 18 years or older is a requirement for this management role in corporate-owned, operated restaurants.

This role offers competitive pay and an attractive benefits package, enhancing both professional growth and personal wellbeing. Benefits include affordable medical, dental, vision, and life insurance coverage upon completing one year of service. Additionally, the Archways to Opportunity program provides tuition assistance for high school completion, college courses, and English as a second language classes, supporting continuous education and advancement. Service awards, cash incentives, and generous meal discounts further contribute to a rewarding work experience.

Working as a Floor Supervisor at McDonald's means joining a vibrant team focused on creating memorable customer experiences while developing leadership abilities and advancing one's career. This position is perfect for individuals passionate about people development, operational excellence, and delivering superior service in a dynamic setting. By applying, candidates acknowledge that they are seeking employment with an independent franchisee, a separate entity responsible for all employment-related decisions, distinguishing it from McDonald's USA corporate organization. Prospective employees will be evaluated and contacted directly by the franchisee for further steps.

Job Requirements

  • At least 18 years old
  • Previous management experience preferred
  • Availability to lead shifts every week
  • Commitment to customer service excellence
  • Ability to train and motivate team members
  • Flexible schedule
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferably in restaurant, retail, or hospitality
  • Positive team player with strong leadership skills
  • Flexible schedule with availability to lead shifts weekly
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • At least 18 years of age or older

Job Duties

  • Lead shifts ensuring fast, accurate, and friendly customer service
  • Act as an extension of General Manager and department managers overseeing guest services and kitchen
  • Ensure sales promotions are executed correctly and food safety standards are maintained
  • Organize and prep the restaurant for optimal service
  • Train and motivate new hires and current crew members
  • Foster a positive team environment and coach employees towards meeting performance goals
  • Monitor shift operations and resolve any issues to maintain quality and customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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