Tommy Hilfiger logo

Floor Supervisor - Full-Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
competitive pay
Brand discount
Training and Career Development
retirement savings plan
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) Plan
wellbeing programs
Care.com services
Education Assistance

Job Description

Tommy Hilfiger is a globally recognized lifestyle brand that has proudly represented American fashion since its inception in 1985. Known for its classic American cool style and accessible luxury, the brand has captivated consumers worldwide with its innovative designs and commitment to quality. Headquartered in New York City, Tommy Hilfiger operates within the larger PVH Corp., a powerhouse in the fashion industry that also encompasses other iconic brands like Calvin Klein. With a vision that pivots around culture, community, and creativity, Tommy Hilfiger integrates elements from fashion, art, music, entertainment, and sport to inspire consumers and foster loyalty across generations and geographies.

The Floor Supervisor position at Tommy Hilfiger, based in Miami, Florida, is a full-time role dedicated to maintaining the brand's exceptional retail experience. Reporting to the Store Manager, the Floor Supervisor plays a pivotal leadership role in driving sales, coaching staff, and ensuring the store operates smoothly and efficiently. This role is ideal for individuals who thrive in a dynamic retail environment and are passionate about providing impeccable customer service while promoting the Tommy Hilfiger brand values.

As a Floor Supervisor, you will be responsible for leading the sales floor operations by energizing customer interactions to inspire sales and elevate the brand's presence. You will also handle critical responsibilities like opening and closing the store, supporting team members through real-time coaching, and fostering an inclusive and motivating work environment. Your contributions will directly impact daily sales goals and overall store performance, making you a key component in delivering an outstanding shopping experience.

The position demands a balance of customer service acumen, leadership ability, and operational knowledge. You will engage in various tasks, such as processing new inventory, restocking, cashiering, and supporting the brand’s evolving merchandising strategies. Your proactive involvement on the sales floor and commitment to brand enthusiasm will help set the tone for a welcoming and vibrant atmosphere.

Tommy Hilfiger offers a competitive compensation package and a flexible work schedule that includes nights, weekends, and holidays. Employees benefit from generous brand discounts, comprehensive training programs, and career development opportunities. Working at Tommy Hilfiger also means being part of the larger PVH family, which values wellbeing, diversity, and inclusion, offering extensive benefits such as medical, vision, dental, life, and disability insurance, as well as retirement savings plans, educational assistance, and support services for childcare and elder care.

Joining Tommy Hilfiger and PVH means becoming part of a team that is passionate about fashion, dedicated to exceptional employee experiences, and committed to ethical business practices. You will not only be advancing your retail career but also contributing to a brand that empowers individuals and connects cultures worldwide. This is your chance to be part of a dynamic team that is shaping the future of fashion retail with energy, pride, and professionalism.

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years of retail experience
  • ability to stand, walk, bend, reach, and squat for extended periods
  • ability to lift up to 20 pounds
  • reliable and punctual
  • friendly and organized
  • strong time-management skills

Job Qualifications

  • Prior retail team leader experience
  • key holder experience
  • strong leadership and communication skills
  • excellent customer service abilities
  • ability to work flexible hours including nights, weekends, and holidays
  • proficiency in sales and inventory management
  • commitment to brand values and goals

Job Duties

  • Energize customer interactions to inspire sales and build brand loyalty
  • open and close the store as a key holder
  • coach and support sales associates in real-time on the sales floor
  • process new inventory and restock merchandise
  • promote and maintain brand standards and visual merchandising
  • resolve customer issues promptly and professionally
  • support management in daily store operations and achieving sales goals

Job Criteria

Experience

Mid Level (3-7 years)


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