Floor Supervisor- Full Time

Tommy Hilfiger is a globally recognized lifestyle brand that has been inspiring consumers since its founding in 1985 in New York City. Rooted in the vibrant spirit of Americana, the brand is known for creating accessible luxury fashion that embodies a modern aesthetic. The Tommy Hilfiger brand portfolio includes both the Tommy Hilfiger main line and Tommy Jeans, along with a range of licensed products that extend the brand's influence across multiple generations, geographical regions, and occasions. The brand leverages a global marketing and communications strategy that taps into culture through Fashion, Art, Music, Entertainment, and Sport, known as the F.A.M.E.S. approach. This includes collaborations with world-class athletes, musicians, and entertainers, helping to maintain Tommy Hilfiger's relevance and energy in the fashion world.

Tommy Hilfiger is currently seeking a Floor Supervisor to join their team in Miami, Florida. This is a full-time position reporting directly to the Store Manager. The Floor Supervisor plays a critical role in supporting store operations by assisting the Store and Assistant Managers in all areas including personnel management, product and merchandising oversight, visual display, and driving business results. The role requires a leader who can motivate and direct the store team, ensuring compliance with company policies and delivering exceptional customer service as outlined in the Tommy Hilfiger Customer Service program.

The Floor Supervisor is responsible for maximizing associate productivity, coaching and training staff, and maintaining efficient store operations. This includes ensuring the store is visually appealing and impeccably maintained, managing inventory, and overseeing the execution of merchandising and visual standards. A key part of the role involves participating in recruiting and developing talent, as well as fostering a team environment that values energy, excitement, and recognition of accomplishments.

Operational responsibilities also include receiving and processing shipments, maintaining security and safety standards, and managing store opening and closing procedures. The Floor Supervisor should be physically capable of lifting at least 40 pounds and standing for extended periods, reflecting the active nature of retail work. Leadership duties extend to sourcing and onboarding new talent, providing feedback and development to associates, and assisting with store meetings and scheduling adjustments to meet business needs.

Tommy Hilfiger is committed to its employees' wellbeing, offering a comprehensive benefits package that includes best-in-class medical, vision, dental, life, and disability insurance. Employees also enjoy an above-market 401(k) program, flexible workplace options such as paid time off and company holidays, and various wellbeing tools and programs. Additional benefits include access to Care.com services for childcare and elder care, education assistance with tuition reimbursement, and associate discounts for shopping at company outlets and e-commerce sites.

PVH Corp., the parent company of Tommy Hilfiger, values diversity and inclusion, seeking to create a workplace where all individuals feel valued and heard. PVH is an equal opportunity employer, emphasizing compensation based solely on job-related factors like skill, experience, and potential. They prohibit consideration of an applicant's prior compensation in the hiring process, ensuring fair and equitable treatment for all applicants.

This role at Tommy Hilfiger offers an exciting opportunity to be part of a dynamic global brand that champions creativity and cultural relevance in fashion. The Floor Supervisor position combines leadership, operational expertise, and a passion for customer service to help drive the store's success and enhance the overall brand experience.