Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

dynamic work environment
weekly pay
flexible scheduling
Generous shift meal discounts
Family dining discounts
Industry-leading training
Continuous learning opportunities
career advancement
Paid Time Off
401(k) retirement plan
Tuition Assistance
Medical Coverage
dental coverage
vision coverage
Champions of Hope program
Cash referral incentives
Journey wellbeing support
PerkSpot Discount Program
Recognition and rewards
Slip-resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain that has built a strong reputation for its vibrant atmosphere and commitment to delivering an exceptional guest experience. Known for its wide selection of wings, sauces, and an extensive beer menu, the establishment combines the excitement of live sports with delicious food and friendly service. As a leader in the restaurant industry, Buffalo Wild Wings fosters a work environment that promotes teamwork, growth, and dynamic interaction. The company emphasizes creating memorable moments for guests through attentive customer service and a welcoming, high-energy setting which has made it a favorite destination for sports enthusiasts and food lovers alike.

The Floor Server position at Buffalo Wild Wings is integral to maintaining this lively and inviting atmosphere. In this role, the Floor Server acts as the primary point of contact for guests, providing personalized dining experiences that go beyond just serving food and drinks. This position requires enthusiasm, a passion for hospitality, and the ability to engage with customers to ensure their expectations are consistently exceeded. Floor Servers guide guests through the menu offerings, expertly recommend food and beverage options, and promptly address any customer needs to enhance satisfaction and encourage repeat visits.

Working as a Floor Server is more than a job; it is a launchpad for a rewarding career in the hospitality and service industry. Buffalo Wild Wings provides a dynamic work environment where employees can thrive by developing essential skills such as customer service, teamwork, and communication. The schedule offers flexibility to accommodate various lifestyle needs, providing both part-time and full-time opportunities. Pay typically includes an hourly wage plus tips, making this position attractive for those seeking a financially rewarding role.

Additionally, the company invests in the continuous growth of its team members through industry-leading training and development programs, designed to prepare individuals for future advancement within the organization or beyond. With clear career paths and multiple growth opportunities, Buffalo Wild Wings empowers employees to achieve their professional goals. Beyond the workplace, the job fosters a community spirit through involvement in charitable activities and employee recognition programs, making the work culture inclusive and encouraging. Overall, the Floor Server position presents a unique opportunity to work in a fast-paced, fun environment where enthusiasm, dedication, and outstanding service are celebrated and rewarded.

Job Requirements

  • must meet the minimum legal age requirements for serving alcoholic beverages
  • have strong communication and customer service skills
  • ability to work in a fast-paced environment
  • demonstrate a friendly and team-oriented attitude
  • prior experience in food service is preferred but not always required

Job Qualifications

  • must meet the minimum legal age requirements for serving alcoholic beverages
  • possess outstanding organizational skills
  • meticulous attention to detail
  • passion for delivering top-tier guest service

Job Duties

  • craft and deliver personalized dining experiences for every guest
  • expertly present and recommend food and beverage choices to patrons within the restaurant's dining area
  • provide excellent customer service
  • take and deliver food and drink orders
  • ensure a clean and welcoming dining environment
  • assist team members to create a positive guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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