Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

dynamic work environment
weekly pay
flexible scheduling options
Generous shift meal discounts
Family dining discounts
Industry-leading training
Continuous learning opportunities
Career advancement paths
Paid Time Off
401(k) retirement plan
tuition assistance programs
Comprehensive medical coverage
Dental Insurance
vision coverage
Champions of Hope program
Cash referral incentives
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition and rewards program
Slip-Resistant Shoes Programs
community and charitable involvement
Igniting Dreams Grant Program
Engaging Training Contests

Job Description

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu of wings and sauces, and dedication to creating memorable experiences for guests. Founded in 1982, Buffalo Wild Wings combines the excitement of sports with flavorful food offerings, making it a popular destination for families, friends, and sports enthusiasts alike. The company prides itself on fostering a dynamic and inclusive work environment where employees can thrive and build rewarding careers. As part of its team, Buffalo Wild Wings emphasizes teamwork, personal growth, and delivering excellent customer service that keeps guests coming back.

The role of a Floor Server at Buffalo Wild Wings is critical in shaping an outstanding dining experience. As a Floor Server, you are the face of the restaurant, directly engaging with guests to guide them through the menu, including the diverse range of food and beverage options. You will ensure that each guest’s visit is enjoyable and memorable by delivering top-tier service in a fast-paced, energetic setting. This position offers more than just a job—it’s considered a stepping stone for career development within the hospitality industry. Whether you plan to pursue long-term opportunities with Buffalo Wild Wings or elsewhere, the skills and experiences you gain will be invaluable. The Floor Server role requires someone who is attentive, well-organized, and enthusiastic about creating a welcoming atmosphere.

Floor Servers at Buffalo Wild Wings are responsible for crafting personalized dining experiences, understanding guest preferences, and ensuring orders are accurate and timely. The position fosters a high-energy environment where teamwork and celebration are celebrated, with high-fives and camaraderie being everyday parts of the culture. The employment type is typically flexible, accommodating both part-time and full-time schedules, with compensation including an hourly wage plus tips. This flexibility makes it an ideal role for individuals seeking to balance work with other commitments. Joining Buffalo Wild Wings as a Floor Server means becoming part of a community focused on quality service, continuous learning, and career advancement opportunities. This role offers the perfect platform for those passionate about customer service and eager to develop their hospitality and communication skills in a fun and supportive environment.

Job Requirements

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • Outstanding organizational skills
  • Meticulous attention to detail
  • Passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Friendly and team-oriented attitude

Job Qualifications

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • Possess outstanding organizational skills
  • Possess meticulous attention to detail
  • Have a passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Friendly and team-oriented attitude

Job Duties

  • Craft and deliver personalized dining experiences for every guest
  • Expertly present and recommend food and beverage choices to patrons within the restaurant's dining area
  • Provide excellent customer service
  • Take and deliver food and drink orders
  • Ensure a clean and welcoming dining environment
  • Assist team members as needed to create a positive guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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