Floor Manager

Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

competitive salary
Service charge participation
benefits package
Professional growth opportunities
Work-life balance
Refined workplace environment

Job Description

Le Specialita Cafe & Market is a distinguished culinary establishment located within the prestigious Mr. C Residences in Coconut Grove, Miami, FL. Drawing inspiration from Italian heritage and extensive travels, this intimate cafe and market showcases a rustic vision of Italian cuisine through seasonal ingredients and artisanal retail offerings. The establishment mirrors the high standards of Mr. C's renowned culinary experience, focusing on delivering a warm and elegant guest experience that celebrates family traditions and regional Italian recipes. At Le Specialita Cafe & Market, guests enjoy memorable daily rituals such as breakfast, espresso service, artisanal food products, and exclusive private resident events in a boutique, high-touch environment.

The role of Floor Manager at Le Specialita Cafe & Market is a crucial leadership position responsible for overseeing the day-to-day operations and guest experience. This full-time position reports directly to the General Manager and requires an individual who is operationally strong, service-focused, and committed to excellence. The Floor Manager will lead a small, expert team across the cafe, market, and private dining activations, ensuring every guest interaction is precise, warm, and aligned with the property's high standards. Key responsibilities include managing staff schedules, maintaining grooming and service protocols, overseeing opening and closing procedures, controlling inventory, and managing cash reconciliation. The role also involves collaborating with culinary and beverage leadership on menu development, seasonal offerings, and event programming.

This position demands a professional who thrives in luxury hospitality settings, possessing strong communication skills and a poised presence to deliver exceptional guest experiences. The Floor Manager will also be responsible for product presentation and merchandising, ensuring displays meet seasonal and labeling standards. Compliance with safety, sanitation, licensing, and health regulations such as ServSafe is critical. Financial oversight includes tracking P&L drivers, managing labor and costs without compromising quality, and driving continuous improvement initiatives including training programs and SOP updates.

Candidates should have 3-5+ years of supervisory or managerial experience in luxury restaurants, boutique hotels, or high-end cafes and markets. Proven leadership, hands-on mentorship, a deep appreciation for Italian hospitality, and expertise in specialty coffee and premium retail merchandising are essential. The role requires flexibility to work early mornings, evenings, weekends, and occasional events. A hospitality degree or equivalent experience is preferred, and certifications such as ServSafe and wine, coffee, or beverage qualifications are advantageous.

Le Specialita Cafe & Market offers a competitive salary, participation in service charges, and a comprehensive benefits package. Employees benefit from a refined workplace committed to work-life balance and professional growth opportunities in one of Coconut Grove’s most esteemed settings. This position is ideal for dedicated hospitality professionals aiming to excel in a luxury, boutique environment where attention to detail, operational excellence, and superior guest service are paramount.

Job Requirements

  • 3-5+ years in food and beverage supervisory or management roles
  • proven leadership skills with a hands-on approach
  • strong training and mentoring capabilities
  • deep appreciation for Italian hospitality and specialty coffee
  • operational skills in inventory and POS systems
  • excellent communication and guest-service skills
  • ability to work a flexible schedule including early mornings, evenings, weekends, and events
  • ServSafe certification or equivalent
  • hospitality degree or equivalent experience preferred

Job Qualifications

  • 3-5+ years in F&B supervisory/manager roles in luxury restaurants, boutique hotels, or high-end cafes/markets
  • proven leadership with a hands-on approach
  • strong trainer and mentor
  • deep appreciation for Italian hospitality, specialty coffee, and premium retail merchandising
  • strong operational skills including inventory, POS systems, scheduling, and cash controls
  • exceptional communication and guest-service skills
  • professional, poised presence
  • ability to work flexible schedule including early mornings, evenings, weekends and occasional events
  • ServSafe certification or equivalent required
  • wine/coffee/beverage certifications a plus
  • hospitality degree or equivalent experience preferred

Job Duties

  • Lead, coach, and schedule cafe/market service staff
  • maintain impeccable standards of grooming, service posture, and product knowledge
  • manage daily operations including opening/closing procedures, inventory control, vendor receiving, scheduling, and cash reconciliation
  • deliver exceptional guest experiences by anticipating needs, managing guest recovery, and ensuring consistent service rituals
  • oversee product presentation and merchandising for the market including display standards, labeling, and seasonal rotations
  • collaborate with culinary and beverage leads on menu items, seasonal offerings, and resident/event programming
  • support private dining and small resident events through logistical coordination, staffing, and on-site management
  • maintain compliance with safety, sanitation (ServSafe), licensing, and local health regulations
  • track P&L drivers such as labor, waste, COGS for cafe retail and event business
  • recommend and implement cost controls without compromising quality
  • drive continuous improvement via training programs, SOP updates, and guest feedback loops

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef