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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,700.00 - $67,400.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Job Description
The Floor Manager position is a vital role within a dynamic and customer-focused restaurant environment. This establishment prides itself on delivering exceptional dining experiences, combining quality food with outstanding service and a welcoming atmosphere. With a commitment to excellence, the restaurant fosters a culture that embraces teamwork, leadership, and continuous improvement, making it a preferred dining destination for guests and an excellent place for staff to grow and succeed.
As a Floor Manager, you will work closely with the General Manager, Assistant General Manager, and Restaurant Manager to ensure smooth operations on the restaurant floor. Your primary foc... Show More
As a Floor Manager, you will work closely with the General Manager, Assistant General Manager, and Restaurant Manager to ensure smooth operations on the restaurant floor. Your primary foc... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least one year of experience in restaurant operations or similar concept
- Ability to perform and teach server, busser, food runner, bartender, and host duties
- Knowledge of wines and spirits is a plus
- Strong interpersonal and conflict resolution skills
- Capability to manage closing operations including cash reconciliation
- Willingness to take leadership roles in absence of senior management
Job Qualifications
- High school diploma or equivalent
- Minimum one year of experience in a similar restaurant role
- Ability to perform duties of servers, bussers, food runners, bartenders, and hosts
- Knowledge of wines, cocktail making, and spirits beneficial
- Strong leadership and communication skills
- Ability to handle guest concerns diplomatically
- Experience with cash handling and closing duties
- Team-oriented and proactive approach
Job Duties
- Demonstrates and role-models company core values and leadership principles
- Handles guest concerns, complaints, and needs according to company guidelines
- Addresses guest and staff issues promptly and involves appropriate supervisors
- Maintains a presence in the dining room and service areas
- Manages employee performance through coaching, recognition, and corrective action
- Reviews and enters daily Avero Logbook
- Performs all closing responsibilities including cash counting, checkouts, side work completion, and setting up the dining room for next service
- Ensures cleanliness and upkeep of the restaurant
- Assists in maintaining par levels of linens and organizing beverage products
- Takes responsibility for managing front-of-house employees when senior managers are absent
- Attends and contributes to weekly manager meetings
- Makes recommendations for operational improvements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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