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Floor Houseperson | Delray Beach Fairfield Inn

Job Overview

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Compensation

Hourly
Range $13.50 - $16.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Career development opportunities
Employee Discounts
Health Insurance
Paid Time Off
Retirement Plan
training programs

Job Description

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. The company manages a diverse portfolio that includes over 65 properties ranging from full-service hotels to select-service, extended-stay, and resort accommodations. Their properties span 14 states and four countries, showcasing their broad reach and strong presence in the hospitality market. Shaner Hotels partners with top hospitality brands as well as manages independent locations. They offer an extensive array of services to investors, hotel owners, and brands including hotel development, design and construction, e-commerce, and revenue management. This comprehensive approach allows them to maintain excellence in hospitality management while supporting sustainable growth and innovation in the hotel industry. Further details can be found on their website, www.shanercorp.com.

The Fairfield Inn & Suites by Marriott Delray Beach, part of the Shaner Hotels portfolio, is an inviting 95-room hotel located on the famous Atlantic Avenue in Delray Beach, Florida, known as "America’s Village by the Sea." Guests at this hotel enjoy close proximity to pristine sandy beaches, a vibrant food scene featuring numerous restaurants, a variety of entertainment venues, boutiques, and art galleries located on Atlantic Avenue and in the Pineapple Grove District. This cultural and scenic location offers a unique and enriching experience to both leisure and business travelers.

This position is for a Public Area Attendant at the Fairfield Inn & Suites by Marriott Delray Beach. The role is critical in maintaining the hotel’s established standards of cleanliness and ensuring a welcoming environment for guests. As a Public Area Attendant, you will be responsible for cleaning and servicing all assigned public spaces according to franchise and hotel standards, maintaining quality and cleanliness throughout your daily assignments, and completing additional deep or seasonal cleaning tasks as scheduled. You must observe all house and safety rules, housekeeping procedures, and security protocols to maintain a safe and secure environment for both guests and staff.

The role demands availability to work flexible schedules including weekends, holidays, and varied shifts. It involves direct interaction with guests, requiring excellent communication skills to handle guest complaints effectively and ensure guest satisfaction. Reporting any maintenance deficiencies and supporting the confidentiality and security of all guest areas are also key aspects of the job. With a focus on excellence and attention to detail, a Public Area Attendant plays an indispensable role in enhancing the guest experience and contributing to the hotel’s reputation. This is a fantastic opportunity to join a reputable hotel management company and work in a vibrant, culturally rich location with significant career growth potential.

Job Requirements

  • Be available to work a flexible schedule including weekends holidays and varied shifts
  • Handle guest complaints ensuring guest satisfaction
  • Maintains standards of quality and cleanliness throughout daily assignments
  • Observes all house and safety rules housekeeping procedures and security procedures
  • Cleans and services assigned public spaces according to franchise and hotel standards
  • Returns and restocks cart at end of shift
  • Complete additional deep cleaning or seasonal cleaning functions as scheduled
  • Other duties as assigned

Job Qualifications

  • Minimum one year cleaning experience
  • Previous hotel experience preferred
  • Ability to satisfactorily communicate with guests management and co-workers to their understanding
  • Knowledge of proper chemical handling
  • Bilingual English Spanish a plus

Job Duties

  • Be available to work a flexible schedule including weekends holidays and varied shifts
  • Handle guest complaints ensuring guest satisfaction
  • Maintains standards of quality and cleanliness throughout daily assignments
  • Observes all house and safety rules housekeeping procedures and security procedures
  • Cleans and services assigned public spaces according to franchise and hotel standards
  • Returns and restocks cart at end of shift
  • Complete additional deep cleaning or seasonal cleaning functions as scheduled
  • Other duties as assigned

Job Criteria

Experience

No experience required


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