Floating Counter Sales Representative

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Medical

Dental

Vision

Life insurance

AD&D insurance

Disability insurance

401(k) retirement plan with company match

Tuition Assistance

Paid holidays

vacation

Sick Time

Paid parental leave

Job Description

Airgas, an Air Liquide company, is a premier supplier in the United States specializing in industrial, medical, and specialty gases as well as welding equipment, safety products, and hardgoods. As one of the largest U.S. providers in this sector, Airgas is recognized for its commitment to safety, customer success, innovation, and sustainability. The company operates with a deep respect for diversity and inclusion and nurtures a dynamic working environment where 18,000 associates are empowered to take initiative and make impactful decisions. Being a subsidiary of Air Liquide, a global leader with a presence in 60 countries and over 66,500 employees, Airgas is well-positioned to provide a wide array of products and services to over 4 million customers worldwide.

The Floating Counter Sales Representative role at Airgas based in Waterbury or Hartford, CT, focuses on selling medical, industrial, and specialty gases along with welding equipment and related hard goods. This position operates across multiple locations, offering flexible day shifts Monday to Friday which supports work-life balance. The representative interacts directly with customers both in-person and via telephone, addressing inquiries, providing product information, and assisting in the identification and selection of merchandise. This role also provides essential support to warehouse operations including inventory stocking, shipping, receiving, and maintaining showroom presentation and cleanliness.

Airgas offers a competitive employment package inclusive of comprehensive family benefits such as medical, dental, vision, life, accidental death and dismemberment (AD&D), and disability insurance. They provide a 14-week paid childbirth benefit reflecting their support for families. Their benefits package further encompasses a 401(k) retirement plan with company matching, tuition assistance, paid holidays, vacation time, and sick leave—all beginning just 30 days after employment starts. In this role, employees get to work in a company that values diversity, honors its workforce, and encourages personal and professional growth. The successful candidate will be joining a company that prioritizes safety procedures, customer satisfaction, and operational efficiency in a team-oriented setting. This career opportunity not only offers a chance to develop expertise in the gas and welding industry but also avenues for advancement within a leading organization in its field.

Job Requirements

HS diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred
Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training or equivalent combination of education and experience
Strong background in gas, welding and safety supply industry with retail experience preferred
SAP experience strongly preferred
Prior welding experience preferred such as knowledge in MIG, TIG, and STICK welding preferred
Prior experience operating a forklift preferred
Intermediate knowledge of Microsoft Office applications
Excellent customer service skills
Ability to work independently and under some pressure to meet deadlines
Ability to communicate clearly
Detail-oriented
Ability to problem-solve
Ability to operate a forklift
Ability to perform basic math operations including addition, subtraction, multiplication, and division

Job Qualifications

HS diploma or equivalent
Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred
Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training or equivalent combination of education and experience
Strong background in gas, welding and safety supply industry with retail experience preferred
SAP experience strongly preferred
Prior welding experience preferred such as knowledge in MIG, TIG, and STICK welding
Prior experience operating a forklift preferred
Intermediate knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Excellent customer service skills
Ability to work independently and under some pressure to meet deadlines
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees
Detail-oriented
Ability to problem-solve
Ability to operate a forklift
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals

Job Duties

Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise
Accurately completes and files all required paperwork on a timely basis
Documents sales, quotes or other information
Enters sales and quote data into the computer and researches information for customers using the computer system
Receives payment for merchandise or services sold and enters sale into the computer
Responsible for payments received and adhering to all administrative and accounting related procedures
Wraps and bags purchase and helps customers load merchandise into their vehicles
Provides warehouse support for shipping and receiving, inventory stocking, cleaning, labeling, or other tasks
Restocks store merchandise as needed
Arranges stock on shelves or racks in sales area and keeps merchandise in order
Marks or tickets merchandise
Follows all safety procedures
Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
Maintains showroom cleanliness by procedures set forth by management
Maintains current price documentation and product literature as it becomes available
Keeps product knowledge current
Other duties and projects as assigned