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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.23 - $48.48
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Health Insurance
Health savings account
Paid Time Off
Vision Insurance
Job Description
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating as Delta Connection. As a major regional airline, Endeavor Air operates 145 regional jets that serve 122 destinations across the United States, Canada, and the Caribbean with approximately 750 daily flights. Headquartered in Minneapolis, Minnesota, the company maintains crew bases in multiple key locations, including Atlanta, Cincinnati, Detroit, Minneapolis, New York (both JFK and LGA), Raleigh-Durham, and also operates 11 maintenance bases across its network. This extensive operational footprint supports the airline's commitment to delivering reliable and efficient air travel as part of the Delta Air Lines family. Endeavor... Show More
Job Requirements
- Authorization to work in the U.S.
- Ability to report and be ready to work at your assigned base within 2 hours (2.5 hours for NYC bases)
- High school diploma, GED or equivalent
- Ability to speak, read, write, and understand English fluently
- Age requirement of 21 years minimum
- Ability to work a flexible schedule including nights, weekends, and holidays
- Possess and maintain a valid passport and equivalent travel documents
- Meet established standards, policies, laws and regulations including Federal Aviation Administration regulations
Job Qualifications
- Authorization to work in the U.S.
- Ability to report and be ready to work at your assigned base within 2 hours (2.5 hours for NYC bases)
- High school diploma, GED or equivalent
- BA/BS college degree preferred or a combination of education and related experience
- Ability to speak, read, write, and understand English fluently
- Age requirement of 21 years minimum
- Ability to work a flexible schedule including nights, weekends, and holidays
- Possess and maintain a valid passport and equivalent travel documents
- Meet established standards, policies, laws and regulations including Federal Aviation Administration regulations
- Exceptional customer service skills
- One year of customer service experience, two years preferred
- Ability to maintain a high level of personal decorum, professional conduct and personal appearance
- Ability to comply with Professional Appearance Guidelines
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos with make-up or clothing
- No more than two pairs of earrings in the earlobes
- One nose piercing may be worn on the side of the nose only
- Ear stretching gauges are not permitted
- Familiarity with mobile handheld devices
- Successfully complete four weeks of Flight Attendant Initial Training including two weeks of full-time remote virtual classroom training and two weeks at the Endeavor Learning Center in Minneapolis
- Successfully complete Initial Operating Experience during the two weeks immediately following graduation
- Candidate height must not exceed 5’11½” (71.5 inches) without shoes
- Able to reach a minimum of 6’3” (76 inches) without shoes
- Sit in any jumpseat with seatbelt and shoulder harness fastened without extension
- Open emergency exits and close aircraft doors weighing up to 45 pounds
- Hear and respond to customer and crew communications in noisy environments
- Work in aircraft aisles and galleys while standing, reaching, walking, kneeling, bending, twisting, and in cramped positions
- Sit or stand for long periods
- Willing to work in confined spaces and manage allergens such as nuts, perfumes, solvents, fumes, animals, and pet dander
- Serve alcoholic beverages and meals containing beef, pork and seafood
Job Duties
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft
- Project and maintain a positive attitude and composure
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
- Respond effectively during emergency situations
- Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items
- Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas
- Answer customers’ questions and provide assistance, particularly to unaccompanied minors, the elderly, and individuals with special needs
- Effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance
- Work both independently and as part of a team to accomplish work tasks
- Manage time to complete required work assignments and ensure overall punctuality
- Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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